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Find a Location

Global Traveler has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGlobal Traveler

    Travel Services

    Additional business information

    Additional Info:

    BBB has received consumer complaints alleging they were charged over and above the $100 fee Homeland security charges for Global Entry. Consumers also allege they don’t receive the full services offered by Global Traveler such as the interview not being arranged. Consumers have requested a refund and have not received one.

    Global Travelers website post the following before moving on to page two of applications: If you do not travel multiple times per year internationally, we recommend applying for the TSA PreCheck Program. Most TSA PreCheck applicants can schedule an appointment in less than 2 weeks and, if approved, can receive a Known Traveler Number (KTN) in about 3 to 5 days after the appointment. Global Entry, SENTRI, NEXUS, and FAST are experiencing application processing delays and have limited interview availability. While many applications are quickly reviewed, in some cases the process can take from 6-18 months to complete. APPLY TSA RIGHT NOW

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    56 complaints closed in last 3 years

    45 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    7087 Grand National Dr STE 104, Orlando, FL 32819-8316
    BBB File Opened:
    11/9/2022
    Years in Business:
    3
    Business Started:
    9/15/2021
    Business Started Locally:
    9/15/2021
    Business Incorporated:
    9/15/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • A&P Properties Investments LLC
    Business Management
    • Angelo David V Della Constanza, Managing Member
    Contact Information

    Principal

    • Angelo David V Della Constanza, Managing Member

    Customer Contact

    • Angelo David V Della Constanza, Managing Member
    • Peterson Agos Turola, Managing Member
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Need help planning a trip? How to find a good travel agent

    Customer Complaints

    56 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hyoung J

    1 star

    10/16/2024

    I was fooled by this website as well. They claimed their business is legitimate,but no application. Need to report this and take the website down. They said they will refund partial but came back they can't. I learned my ******* Next time, don't click website from ****** search!

    Global Traveler Response

    10/30/2024

    Dear ******,I'm sorry about your experience and I understand your frustration. Our aim is to always provide a transparent service and help with the Global Entry process, but understand that there may be misunderstandings when searching on the internet.Regarding the refund, due to the chargeback you requested from your bank, the amount is now under review and held by the bank itself, which prevents us from processing the refund directly until a banking institution finalizes a dispute. Once the bank makes a decision, we will be able to check the next ******** the meantime, I saw that you are already conditionally approved, which is a great step forward! To continue with the final approval process, I can guide you on the next steps via email. Please let us know how we can best help.your understanding and I am available to help with any other questions.Yours sincerely,Global Traveler ********************************************* ************** ****************************************************************************************************

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