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          Window World of Central Florida, Inc. has 1 locations, listed below.

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            Business ProfileWindow World of Central Florida, Inc.

            Windows

            Contact Information

            3882 Center Loop

            Orlando, FL 32808-3146

            Get Directions
            Visit Website
            (407) 389-1400

            Customer Reviews

            1.26/5

            Average of 58 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            165 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers windows, doors, sliding doors and vinyl siding.

            Business Details

            Location of This Business
            3882 Center Loop, Orlando, FL 32808-3146
            BBB File Opened:
            10/1/2004
            Years in Business:
            29
            Business Started:
            1/1/1995
            Business Started Locally:
            8/1/2001
            Business Incorporated:
            9/13/2001
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Contact Information

            Principal

            • Brian Paone, Regional Manager

            Customer Contact

            • Brian Tillman, President
            • Jennifer Smalt, Office Manager
            • Brian Paone, Regional Manager
            Additional Contact Information

            Fax Numbers

            • (407) 389-1402
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            165 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/01/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I made a purchases with Window World, deposit of $1,828.50 was collected at time of contract, balance of $1,828.50 to be paid when installation was completed but using their financing of 15 month interest free. Window World charged the credit card on file the full amount instead of using the financing. I spoke with an accounting agent and told me to apply for financing with ***** fargo, provide them with the acct number and they were going to refund my original credit card the $1,828.50. Today i find out only $1,726.92 was refunded vs the $1,828.50 (which they already charged to the ***** fargo card), i am short $101.58 from Window World, my bank told me only them can make the correction. I called their office but no-one is available to assist me.
            Read More
            Read 164 More Complaints

            Customer Reviews

            58 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Christine S

            02/01/2024

            Recently I purchased a slider from Window World, the experience well less than perfect. The installers were wonderful, knowledgeable and professional. The office staff seemed overwhelmed, probably overworked and understaffed. I found ************************ and unprofessional. I also spoke with ******* who did her best and was at least believable. The issue was the salesperson, **** decided to charge for cedar trim and we did agree to this however it wasnt conveyed to the office staff which resulted in the installers not bringing it with them, not a problem so I called the office and was burdened with a conversation with ***** who explained in a tone that I found unprofessional and really could care less about customer service because it was 4:00 and the office was closing her reasoning was they would credit me with two of the three ***********. I found myself paying an extra $184 for something I did not receive. I wont do business with Window World or ***************************** and wont recommend them and will do my best to let anyone interested that Window World doesnt care about the customer and what is right

            Window World of Central Florida, Inc. Response

            02/02/2024

            I sincerely appreciate the opportunity & your business.

            Truly I do.

            Thank you ma'am

            That being said, our staff is honest, helpful & cares a great deal.Our local staff receives ******* five star reviews each month.

            Please keep in mind 1x4 is typically for buck framing purposes, in regards to trim vinyl & pvc is the way to go this way you avoid wood rot.

            I apologize for any inconvenience & see you were credited monies.

            Thank you

            Read 57 More Customer Reviews

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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