Business ProfileforWitt Fence Co.

Unable to give 0 Stars. When driving home on the January 25th of this year, I noticed a label on the fence at the end of Lakewood/MLK, it showed, "Witt Fencing". I realized the fence has been there for quite a while and looks like it is in great shape still. This caused me to re open my desire to fence my yard, so I made the call at 8:09am to book my reservation with Witt Fencing. Due to their scheduling availability and mine, I booked for today (February 4th) at 10am. I took the morning off of work and planned to get an estimate, and if the cost was anywhere between my last two estimates, we would have been a go for fencing. Exciting news for the pups I watch pretty often! It was 10:15am when I called Witt Fencing to ask if we were still on for today or if they were running a couple minutes late and forgot to call. The response surprised me for a second and then I remembered the lowest reviews I had previously looked at. Yep, just as the reviews said. They don't show up for appointments and only offers excuses as to why they didn't arrive as scheduled. He claims I am not even in their system. He questions me like I made the mistake. No thank you sir. I called the stored number in my phone, the same one I called on 1/25/21 when I reviewed the call history. Is your number 813.671.1995? Yes, then I called you. You failed to keep your appointment with me. You wasted my time and tried to accuse me of making the mistake. You accepted zero responsibility and instead of immediately acknowledging a mistake "could" have been made, you deflect. I am so tired of poor business practices. Everyone has a bad review now and again. We can't make everyone happy, that's just reality. Trying is important though. But this company, they don't even try. I will copy this review everywhere I can. I have the morning off, because I was supposed to have a fence company at my home and I don't. :(