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            • Casazo

              null St. Augustine, FL 32080-7204

            Business ProfileCasazo

            Online Retailer

            Current Alerts For This Business

            Pattern of Complaint:

            According to the information in BBB files, Casazo has a pattern of complaint alleging Delivery Issues and Refund Issues.

            Specifically, consumers state they order a product online and pay for it but never receive the item. Consumers also state they have reached out to Casazo but receive no response.

            On March 6th, 2024, BBB contacted Casazo to request their voluntary cooperation in resolving the unanswered complaints as well as their cooperation in eliminating the pattern of complaint; However, Casazo failed to respond. This aspect of the Business Profile will be updated once additional information becomes available.  

             

            Contact Information

            St. Augustine, FL 32080-7204

            Visit Website
            (904) 906-2304

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            St. Augustine, FL 32080-7204
            BBB File Opened:
            12/11/2023
            Business Management
            • Owner/ Complaint Handler
            Contact Information

            Principal

            • Owner/ Complaint Handler

            Customer Contact

            • Owner/ Complaint Handler
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/05/2024

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            Company is not a real company and running a scam that charges illegal money from card used for purchases. They never send products nor answers email. I had to cancel my credit card
            Read 4 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Susan L

            01/04/2024

            I have had the same experience as the other 1 star reviewer. Ordered a puzzle Nov. 30, 2023. As of 12/23/2023, I had not received it. They have not responded to emails. Several phone calls all result in a busy signal.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Northeast Florida & The Southeast Atlantic

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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