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          Find a Location

          Grande Oasis at Carrollwood has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Grande Oasis at Carrollwood

              3516 Grand Cayman Dr Tampa, FL 33614-2332

            • Grande Oasis at Carrollwood

              1 International Pl STE 3900 Boston, MA 02110-4203

            Business ProfileGrande Oasis at Carrollwood

            Apartments
            Multi Location Business

            Contact Information

            3516 Grand Cayman Dr

            Tampa, FL 33614-2332

            Get Directions
            Visit Website
            (813) 519-6297

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            22 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers one, two and three bedroom apartment homes for rent.

            Business Details

            This is a multi-location business.

            Find a Location

            Grande Oasis at Carrollwood has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Grande Oasis at Carrollwood

                3516 Grand Cayman Dr Tampa, FL 33614-2332

              • Grande Oasis at Carrollwood

                1 International Pl STE 3900 Boston, MA 02110-4203

              Location of This Business
              3516 Grand Cayman Dr, Tampa, FL 33614-2332
              BBB File Opened:
              6/6/1989
              Years in Business:
              35
              Business Started:
              2/25/1989
              Business Incorporated:
              11/19/2019
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of NAP3913696 for this business, issued by Florida Department of Business & Professional Regulation

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              https://www.myfloridalicense.com/dbpr/

              BBB records show a license number of MA67106 for this business, issued by Florida Department of Business & Professional Regulation

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              https://www.myfloridalicense.com/dbpr/

              BBB records show a license number of PR72168 for this business, issued by Florida Department of Business & Professional Regulation

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              https://www.myfloridalicense.com/dbpr/

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • The Grande Oasis of Carrollwood
              • Grande Oasis Apartments
              • The Grande Oasis
              • West Shore Oasis, LLC
              Business Management
              • Ms. Kaity Perkett, Property Manager
              • Melody Almeida, Business Manager
              • Mr. Lee Rosenthal, President
              Contact Information

              Principal

              • Mr. Lee Rosenthal, President

              Customer Contact

              • Mrs. Alicia Gonzalez
              • Mr. Rick Lovell, LCAM, Senior Property Manager
              • Michael Bernholz ESQ
              • Amber Champlin
              • Ms. Kaity Perkett, Property Manager
              • Melody Almeida, Business Manager
              • Gina Solis, Property Manager
              • Mr. Lee Rosenthal, President
              • Ms. Courtney Retzky, Property Manager
              • Ms. Kristina Bockstall, Property Manager
              Additional Contact Information

              Fax Numbers

              • (813) 932-5856
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              22 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/05/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              On 10/24 I reported evidence of a rodent entering my home in the night and damaging my sofa. I reported it to the leasing office and requested action as this was a risk to my health and safety of myself and pets. Nothing was done until calling back repeatedly, the office said I would have to wait until Friday for pest control and I addressed that was unacceptable. Each day I called and they insisted nothing could be done by maintenance. After pest control finally came they had maintenance come out and patch up holes, that wasnt until Friday, Oct 27. After that, I continued to have rats enter my apartment each night, destroying my belongings and leaving droppings behind. ***** from pest control came back and reported that maintenance did a poor job patching up the holes. The rats continued to enter my home until Monday, Oct 30th, when maintenance came back to fix the poor job the had been done prior. Due to a lack of immediate response and urgency to the situation, I had a total of 8 nights from 10/23 - 10/30 of damage/ and a hazard to my health. In addition, Id like to address that the next door neighbors (302) were evicted in August, as I noticed that lots of trash was left out on the hallway and on the balcony for several weeks. At this time, I noticed an increase in bugs in my apartment. I called to report the issue, but it took over a month for the apartment and the trash in the hall to be cleaned. After that was when I got the rat problem. I feel like this may have something to do with it. Pest control confirmed that the droppings are rat droppings. Rats **** disease and a health risk. I had to relocate for the week and this caused an inconvenience to me and a loss of income due to missing work. I now have to replace my sofa as well as a backpack and some clothing that had been damage. Im estimating about $700 + in damages. This could have been avoided if a more urgent response time was taken immediately when I first reported activity on 10/24.
              Read 21 More Complaints

              Customer Reviews

              4 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Merrick F

              02/22/2024

              DO NOT MOVE IN HERE AT ANY COST Advertise for a "great" staff and wonderful complex, but they cant fix the smallest things in common areas. 0 out of 10 stars!Broken tree branches have been covering parking spots for MONTHSSS. Hot tub hasent worked in two years, they went months without maintain *********, never maintain the car wash areas, trash areas, or walk around the pond. One of the entry/exit ***** hasent worked in over a year and a half as well."Security" is never there even though it was one of the reasons I moved in.If you put in resident portal to complain - they **** as complete and never fix.Dont even bother calling, as they never pick up or check voicemail.I have been emailing and calling and stopping in for MONTHS to fix the staircase to my apartment and the manager, assistant manager and leasing workers cc'd never respond.Update 1 - I moved out and they tried to charge me over 2 times the rent even though I had written permission from corporate I could without penalty. This took some time to fix and they said they would send deposit back in 6-8 weeks.Update 2 - If you move in and have a deposit, dont expect to get it back.Per Florida Statutes Section ***** you should have receive your deposit within 15 days of moving out.It has been 12 weeks and they still "Dont know if its cut" and wont pick up the phone or return emails. I had to email corporate to get someone to determine this for me and they responded with "The property did everything they were supposed to do. They am checking with accounting on the status of the check being cut. Be back in touch!"Update 3 - Check will take up to 2 additional weeks to arrive (14 weeks total). Will not certify postage or send mailing tracing number.The property did what they were trained to do - SCAM ME AND HOPE I FORGET!DONT MOVE IN GRANDE OASIS - THEY ARE THE REASON WHY RENT IS SO HIGH IN TAMPA AND YOU CANT FIND ANYWHERE GOOD TO LIVE
              Read 3 More Customer Reviews

              Local BBB

              BBB of West Florida

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