Business ProfileforOrganic Diet Lab
Current Alerts For This Business
Additionally, BBB asked the company to substantiate claims made on its website about the efficacy or results of using the company's products. BBB requested the business substantiate the claims per standards outlined in BBB's Code of Advertising (Section 34, Claimed Results). Claims as to efficacy or results which will be obtained by or realized from a particular product should be based on recent and competent scientific or other objective data. Advertisers should be prepared to substantiate such claims.
As of this date, the business has not responded to BBB's request for substantiation about its advertising.
Additional business information
BBB has had significant complaint activity involving a large number of products that have their orders fulfilled and shipped by The Fulfillment Lab. Consistent throughout most of the product lines is a pattern of complaints concerning unauthorized and/or unexpected charges and unresolved refund disputes. Complaints filed by consumers state that they signed up for what they thought was a free trial of a product and later discovered additional unauthorized and/or unexpected charges to their credit cards for additional amounts.
A BBB Business Profile for The Fulfillment Lab, Inc. can be viewed at http://bbb.org/h/ju62
BBB files indicate that this business has a pattern of complaints concerning: unclear cancellation terms regarding the business's products and continued billing without customers knowledge. On July 7, 2014, the BBB sent a request to the business to address this pattern and what actions the business has taken to help eliminate the causes of complaints.
As of today's date BBB has not received a response from the business. This BBB Business Profile provides information about the product name(s) listed in this profile. According to information in BBB files, this product has had its orders fulfilled and shipped by The Fulfillment Lab, Inc., a business that is located in Tampa, FL. BBB files indicate that The Fulfillment Lab performs these fulfillment and shipping services for a large number of products in the skin care and supplement industries.
BBB has had significant complaint activity involving a large number of products that have their orders fulfilled and shipped by The Fulfillment Lab. Consistent throughout most of their product lines is a pattern of complaints concerning unauthorized and/or unexpected charges and unresolved refund disputes. Complaints filed by consumers state that they signed up for what they thought was a free trial of a product and later discovered additional unauthorized and/or unexpected charges to their credit cards for additional amounts.
A BBB Business Profile for The Fulfillment Lab, Inc. can be viewed at http://bbb.org/h/ju62
At-a-glance
Business Details
This is a multi-location business.
- Location of This Business
- 3201 W Hillsborough Ave # 153201-1160, Tampa, FL 33684-9001
- BBB File Opened:
- 9/19/2016
- Years in Business:
- 8
- Business Started:
- 1/1/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Natures Garcinia
- Pure Garcinia and Lifestyle Organic Detox
- Natures Green Coffee Detox
- Contact Information
Principal
- Customer Service
Customer Contact
- Customer Service
- Mr. David
- Additional Contact Information
Phone Numbers
- (844) 307-0835Other Phone
- (800) 453-2650Other Phone
- (844) 307-0835
Customer Complaints
0 Customer Complaints
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