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Find a Location

Pool Troopers has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pool Troopers

      5015 W Waters Ave STE A Tampa, FL 33634-1317

    • Pool Troopers

      16880 Gator Rd STE 202 Fort Myers, FL 33912-5914

    • Pool Troopers

      611 S Fort Harrison Ave STE 138 Clearwater, FL 33756-5301

    • Pool Troopers

      3280 55A Tamiami Trail, Suite 233 Port Charlotte, FL 33952

    • Pool Troopers

      1532 US Highway 41 Byp S STE 135 Venice, FL 34293-1032

    Business ProfileforPool Troopers

    Pool Maintenance
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.52/5stars

    Average of 69 Customer Reviews

    Customer Complaints

    53 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers swimming pool and spa remodeling, renovations, repair, service, and weekly maintenance.

    Business Details

    This is a multi-location business.

    Find a Location

    Pool Troopers has 20 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pool Troopers

        5015 W Waters Ave STE A Tampa, FL 33634-1317

      • Pool Troopers

        16880 Gator Rd STE 202 Fort Myers, FL 33912-5914

      • Pool Troopers

        611 S Fort Harrison Ave STE 138 Clearwater, FL 33756-5301

      • Pool Troopers

        3280 55A Tamiami Trail, Suite 233 Port Charlotte, FL 33952

      • Pool Troopers

        1532 US Highway 41 Byp S STE 135 Venice, FL 34293-1032

      Headquarters
      5015 W Waters Ave STE A, Tampa, FL 33634-1317
      BBB File Opened:
      7/1/1980
      Years in Business:
      72
      Business Started:
      1/1/1952
      Business Incorporated:
      1/18/1966
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of CPC056833 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      https://www.myfloridalicense.com/dbpr/

      BBB records show a license number of CPC056833 for this business, issued by Pinellas County Construction License Board

      These agencies may include:

      Pinellas County Construction License Board

      7887 Bryan Dairy Road Suite 133

      Largo FL 33777

      (727) 582-3100

      BBB records show a license number of CPC056833 for this business, issued by Hillsborough County Construction License Board

      These agencies may include:

      Hillsborough County Construction License Board

      5701 E Hillsborough Ave Ste 1140

      Tampa FL 33610

      (813) 307-1787

      https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

      BBB records show a license number of CPC056833 for this business, issued by Manatee County Construction License Board. The expiration date of this license is 8/31/2026.

      These agencies may include:

      Manatee County Construction License Board

      (941) 749-3047

      https://www.mymanatee.org/home/government/departments/building-and-development-services/building-permitting/contractor-licensing/contact-information.html

      BBB records show a license number of LI5773 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 8/31/2026.

      These agencies may include:

      Florida Department of Agriculture & Consumer Services

      2005 Apalachee Pkwy

      Tallahassee FL 32399

      (800) 435-7352

      BBB records show a license number of EC13007223 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      https://www.myfloridalicense.com/dbpr/

      BBB records show a license number of CPC1458925 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      https://www.myfloridalicense.com/dbpr/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Bay Area Pool Service
      • Bay Area Pools and Spas, LLC
      Business Management
      • Mr. Garold Crayton III, Managing Member
      • Ms. Hillary Rymer, Vice President of Marketing
      • Mr. Mark Patton, CEO
      • Mr. Adionicio Gonzalez, CFO
      Contact Information

      Customer Contact

      • Mr. Garold Crayton III, Managing Member
      • Mr. Christopher Neatherly, License Holder
      • Ms. Hillary Rymer, Vice President of Marketing
      • Mr. Mark Patton, CEO
      • Mr. Adionicio Gonzalez, CFO
      • Mr. Walter Pletcher, License Holder
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      53 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      69 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nick J

      1 star

      09/18/2024

      As others have mentioned, this company will cancel your account, then charge you for a final month in which they do not provide any services. There is no communication until you receive a letter from a collections agency claiming you owe. Do not use this company, their service is awful, and you will get stuck in a debt collection nightmare when you cancel.

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

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