Business ProfileforBlackstone Medical Services, LLC
Current Alerts For This Business
BBB has received a pattern of complaints filed against Blackstone Medical Services, LLC concerning refund and billing issues.
Specifically, complaints allege that customers are required to pay for orders prior to submitting insurance claims. After insurance processed the claims, the Explanation of Benefits (EOB) shows the business was to refund overpayments but the consumers did not receive a refund.
Additionally, complaints allege that the business continues to call or text the customers. The business repeatedly pesters the customers after the customers explained they were either uninterested or paid for the product.
BBB contacted the company to obtain their position on the matter in June 2024 and previously in May 2021:
The business replied in 2021, explaining they make every effort to either charge or refund a patient the exact amount that is necessary, but obtaining that data is often difficult because of the information received from insurance companies.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 550 N Reo St STE 250, Tampa, FL 33609-1039
- BBB File Opened:
- 2/25/2013
- Years in Business:
- 10
- Business Started:
- 10/10/2014
- Business Incorporated:
- 11/22/2010
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Blackstone Medical Services
- Business Management
- Mr. Vick Tipnes, Founder/CEO
- Contact Information
Principal
- Mr. Vick Tipnes, Founder/CEO
Customer Contact
- Mr. Vick Tipnes, Founder/CEO
- Mr. Michael Reiss, General Counsel
- Mr. Nick Skijus, Director of Sales
- Additional Contact Information
Phone Numbers
- (888) 710-2727Other Phone
- (888) 710-2727
Customer Complaints
283 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/30/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Customer Reviews
208 Customer Reviews
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Most Recent Customer Review
Rachael M
1 star10/23/2024
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