Business Profilefor3MG Solutions LLC

3 MG Roofing negotiated with our insurance carrier to get our roof replaced after Hurricane ***. The roof replacement started 7-31-23 and was completed 9-28-23. There were several interior roof leaks that occurred during the metal installation, broken exterior stucco and the metal panels were scratched and dented by their installation crew. They sent a painting company to paint the interior leaks and repair the stucco which were completed effectively. On April 15, 2024, their office called and advised us they have received the touch up paint and would be sending one of their crew to paint the scratches. He came the week of 4-22-2024 and painted scratches. We received a call from their ** on 4-23-2024 stating that ALL scratches were painted and wanted to collect the final payment we were holding. Before making final payment, we hired a certified home inspector to inspect our new roof to make sure all scratches were painted as 3 MG Roofing claimed, which occurred on 4-25-24. He produced a distressing report stating very poor workmanship, extensive scratched and dented panels, roof caps not sealed properly to prevent water intrusion, premature rust, recommended our new roof be replaced and provided pictures of the defiencies. I provided the report to the ** and asked him if 3 MG Roofing was going to stand behind their workmanship. On 5-14-2024, the ** called and said all issues have been resolved, although no one ever came to our home to do anything. Since we are unable to climb up on our roof to inspect, we hired a local roofing contractor to inspect for us and he produced a report with photos to back up what he saw as defiencies. He noted several of the same items the home inspector noted in his report. This is an $85,000 metal roof and we want what we have paid for. We don't want a few thousand $ taken off our balance owed as the ** suggested. We intend to pay the remaining balance but demand we get 100% of what we paid for. 3 MG has not responded.