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          Global Travel International, Inc. has 1 locations, listed below.

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            Business ProfileGlobal Travel International, Inc.

            Travel Club
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2699 Lee Road, Suite 350

            Winter Park, FL 32789

            Get Directions
            Visit Website
            Email this Business
            (407) 660-7800

            Customer Reviews

            1/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Global Travel International, Inc. (GTI) offers an opportunity to become an independent travel agent and receive travel discounts and commissions for booking travel. GTI also offers discount buying club memberships under the trade names Journey Pass, Valu-Pass and Go Shop & Save. These are often sold as a 14 day trial offer with a retail gift card or voucher as an incentive. The gift card is not free as an initial processing fee is required. Consumers who do not cancel when the trial offer expires will be charged $24.95 monthly.

            Business Details

            Headquarters
            2699 Lee Road, Suite 350, Winter Park, FL 32789
            Email this Business
            BBB File Opened:
            3/1/1995
            Years in Business:
            30
            Business Started:
            4/25/1994
            Business Started Locally:
            5/1/1994
            Business Incorporated:
            4/25/1994
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • JourneyPass
            • GTI Membership Services
            • Valu-Pass
            • GO Shop and Save
            • HotelPower
            • Hotel Power
            Contact Information

            Principal

            • Randall Warren, CEO/Owner

            Customer Contact

            • Randall J. Warren, CEO
            • Randall Warren, CEO/Owner
            • Gina Angiulo, Director Operations
            • Michael A. Gross, Director
            Additional Contact Information

            Fax Numbers

            • (407) 875-0711
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            20 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/27/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I have been a member of Global Travel/Rezervco for 20 years. The service provides an IATA number for booking trips as an independent travel agent. Often, additional information is required when booking trips. I have called Global Travel multiple times to get the login information for the travel industry booking sites Cruising Power and Espresso. On the rare times I have not been disconnected (4 times today alone and multiple times in the past two decades) I spoke to a *** today who told me I had to pay even more money than the $199 I am paying annually which is supposed to cover EVERYTHING. I'm so frustrated and will not be paying them even more money for items I am supposed to have access to.
            Read More
            Read 19 More Complaints

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Smith S

            10/10/2024

            Worst customer service EVER!!! Zero responses as to when how much and how I am to be paid commissions where travel accrued almost 5 months ago. Lame website that is not only inaccurate but lies about how long. Shameful responsiveness. Been sending messages daily to someone named ***** who haw never responded. No supervisor available. I am sowed thousand of dollars in commissions and demand satisfaction before I ever selll another ticket to anyone.and dont blame the hurricanes. This has been a problem for months!!!!

            Global Travel International, Inc. Response

            10/15/2024

            Commission Payment Update We apologize for any inconvenience caused by the delay in your commission payments. We understand that this is important to you, and we are committed to resolving this issue as quickly as possible. Upon reviewing your account, we have identified five items where you are owed commissions. However, due to our commission payout policy, we must first receive the commission payment from the vendors before we can distribute your portion. Unfortunately, we have not yet received payment from the vendors for these five items. Our accounting team is currently working diligently to contact them and request immediate payment. As soon as we receive the payments, your share will be processed and sent to you promptly.
            Read 10 More Customer Reviews

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

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