Business ProfileforE P S
Additional business information
Consumers allege the business uses predatory tactics in booting their vehicle. Consumers state signage for parking is not clear or unable to be located. Consumers also state they have paid for parking and shopped at assigned retailers and their vehicles still become booted. Consumers claim boot technicians lack customer service skills and refuse to remove boots even when shown customer's receipts.
BBB contacted E P S and requested their voluntary cooperation in addressing the pattern. The business responded and provided the steps they have taken to address the pattern detected.
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 200 Hannover Park Rd STE 120, Atlanta, GA 30350-1899
- BBB File Opened:
- 12/6/2004
- Years in Business:
- 22
- Business Started:
- 5/1/2002
- Business Incorporated:
- 5/1/2002
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Empire Parking Services
- Business Management
- Mr. Chris Aughtman, Director of Operations
- Mr. Chip Schmeelk, President
- Mr. Daniel Barrett, Operations Manager
- Contact Information
Principal
- Mr. Chip Schmeelk, President
Customer Contact
- Mr. Chip Schmeelk, President
- Additional Contact Information
Fax Numbers
- (404) 525-1856Primary Fax
- (404) 393-0093Other Fax
Phone Numbers
- (404) 376-3732Other Phone
Website Addresses
- (404) 525-1856
Customer Complaints
196 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/25/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
22 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Yimmy S
1 star11/04/2024
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