Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Top Quality Heating & Cooling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTop Quality Heating & Cooling

    Commercial Air Conditioning Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/6/2018

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview


    Top Quality Heating & Cooling is a local HVAC Contractor, specializing in GREAT customer service.

    Products & Services

    Air Conditioners, Air Handlers, Duct Cleaning Services, Ductwork, Furnaces, HeatPumps, Smart Thermostats, Thermostats, Whole Home Dehumidifiers, Whole Home Humidifiers

    Business Details

    Location of This Business
    Ball Ground, GA 30107-6516
    BBB File Opened:
    3/26/2018
    Years in Business:
    19
    Business Started:
    10/20/2005
    Accredited Since:
    4/6/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Top Quality H&C, LLC
    Business Management
    • Mr. Jeremy Queen, President
    Contact Information

    Principal

    • Mr. Jeremy Queen, President

    Customer Contact

    • Mr. Jeremy Queen, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laura R

    5 stars

    10/31/2023

    I would like to think ******* and ****** for giving me the peace of mind I needed to make the right decision. We were being pressured by ******* heating and air. The high pressure tactics were literally coming so fast I was starting to panic. The last straw was when ******* offered a deal, compared to what the regular price was going to be if I would cancel all my other quotes. I panicked called ******* who was extremely sweet and got her husband on the phone with me ASAP. To assure me they could beat the price and service including duct cleaning,. It gave me the confidence to go back in and tell ******* that were canceling our order and were going with someone else. Within a few days we had our system installed with ***** and **************** Really nice guys great sense of humor. Took great care of us. Answered every silly question I had for them. And gave me some great advice. System works like a charm, and they beat the h*** out of the price ******* gave me.. All in all I cannot recommend this family enough. Thank you so much ******* and *************! love you to pieces!??

    Top Quality Heating & Cooling Response

    11/01/2023

    Thank you so much ***** for your business and kind review. I am so glad you called us when you did so that we could take great care of you. Please let us know if we can help with anything else. Thank you, ***********************

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.