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          Find a Location

          Michaels has 10 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Michaels

              1445 Riverstone Pkwy Canton, GA 30114-5271

            • Michaels

              1705 Mall of Georgia BLVD Ste 600 Buford, GA 30519

            • Michaels

              612 W Crossville Rd Roswell, GA 30075

            • Michaels

              9365 the Landing Dr Ste C Douglasville, GA 30135

            • Michaels

              3335 Cobb Pkwy NW Ste 500 Acworth, GA 30101

            Business ProfileMichaels

            Art Supplies
            Multi Location Business

            Contact Information

            1445 Riverstone Pkwy

            Canton, GA 30114-5271

            Visit Website
            (678) 493-0984

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Michaels has 10 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Michaels

                1445 Riverstone Pkwy Canton, GA 30114-5271

              • Michaels

                1705 Mall of Georgia BLVD Ste 600 Buford, GA 30519

              • Michaels

                612 W Crossville Rd Roswell, GA 30075

              • Michaels

                9365 the Landing Dr Ste C Douglasville, GA 30135

              • Michaels

                3335 Cobb Pkwy NW Ste 500 Acworth, GA 30101

              Location of This Business
              1445 Riverstone Pkwy, Canton, GA 30114-5271
              BBB File Opened:
              9/18/2007
              Alternate Business Name
              • Michaels Stores
              Business Management
              • Ashley Parker, Associate
              • Aaron Walter, Customer Relations Manager
              • Debbie Hitechew, Sales Associate
              • Caroline Kuzel, Replenishment Team
              • Maureen Wohlfom, Sales Associate
              • Jaycor Phillips, Customer Relations Manager
              • Julia Margolies, Custom Framer
              • Sarah Earle, Associate
              • Jasmyne Lloyd, Sales Associate
              Contact Information

              Principal

              • Ashley Parker, Associate

              Customer Contact

              • Ashley Parker, Associate
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/02/2024

              Complaint Type:
              Delivery Issues
              Status:
              Unanswered
              Michaels advertised the cricut maker 3 online with the advertised 50% off coupon on the item page. I checked and and the order was confirmed. The company sent an email the next day saying the order was cancelled due to the item being out if stock, but it was still available to order online. I confirmed with a customer service agent that they cancelled the order because they made a mistake in advertising the coupon was applicable to that item and allowing me to purchase it. This is false advertising and poor business integrity. There was no mention of exclusions on the webpage with the item and it was clearly shown to apply to the coupon to the item on that page.

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Heather C

              12/29/2022

              This store is currently without heat and has been for the last week. Its an unpleasant shopping experience and absolutely shameful to make employees work during one of the coldest ******* weve had in recent memory WITHOUT HEAT! Shame on the whoever decided that working without heat is acceptable.

              Local BBB

              BBB Atlanta & NE Georgia

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