Business ProfileforIdeal Landscape Solutions, LLC
Current Alerts For This Business
According to information in BBB files Ideal Landscape Solutions, LLC has a pattern of complaint alleging Refund Issues.
Specifically, consumers state they signed contracts and paid thousands of dollars down as deposits with Ideal Landscape Solutions, LLC for pool construction and landscape services. Once consumers put deposits down Ideal Landscape Solutions, LLC either ignored their calls and emails or does not continue the work that has been started. Consumers requests for refunds have been ignored.
On September 17, 2024, BBB sent correspondence to Ideal Landscape Solutions, LLC to request their voluntary cooperation in resolving the unanswered complaints as well as their cooperation in eliminating the pattern of complaint, however Ideal Landscape Solutions, LLC failed to respond. This aspect of the Business Profile will be updated once additional information becomes available.
Additional business information
In September 2024, BBB investigated Ideal Landscape Solutions, LLC's business practices. This investigation was prompted by unanswered complaints. Consumers have reported losing between $1,000.00 and $207,883.75 with Ideal Landscape Solutions, LLC for landscaping services. After signing contracts and paying deposits for services, no response was received from Ideal Landscape Solutions, LLC.
At-a-glance
Customer Complaints
8 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 3819 Holly Springs Pkwy, Canton, GA 30115-7454
- BBB File Opened:
- 5/1/2015
- Years in Business:
- 11
- Business Started:
- 12/18/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- 8:00 AM - 4:30 PM
- T:
- 8:00 AM - 4:30 PM
- W:
- 8:00 AM - 4:30 PM
- Th:
- 8:00 AM - 4:30 PM
- F:
- 8:00 AM - 4:30 PM
- Sa:
- 9:00 AM - 1:00 PM
- Su:
- Closed
- Business Management
- Ms. Heather Hayes, President
- Contact Information
Principal
- Ms. Heather Hayes, President
Customer Contact
- Ms. Heather Hayes, President
- Additional Contact Information
Email Addresses
- Primary
Industry Tip
BBB Tip: Finding the right landscaping and lawn care pro can save you time, money
Customer Complaints
8 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
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Most Recent Customer Review
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5 stars01/02/2024
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