Business ProfileforAir Design Air Conditioning & Heating, Inc.

My home warranty sent Air Design out to fix a problem that I had with my ac unit not cooling. The technician stated my unit needed cleaning which was the problem. My warranty doesn't pay for cleaning so I paid out of pocket. I noticed my unit still wasn't fixed. I contacted another company to come out and they pointed out that when the company cleaned my unit they applied to much pressure which caused all my coils to push in and stop the air circulation. I contacted Air Design about the problem and needed a technician to come back and fixe the problem. They wanted me to file another work order with my home warranty which I would then have to pay another service fee of $100.00 and any diagnostic fee. I told them I wasn't doing that. All needed for them to do is come correct the problem by unbending the coils. I should not have to pay an extra service fee and diagnostic fee for a mistake that Air Design made. The owner refuse to send a technician out unless I got a work order from my warranty company. Which my warranty doesn't cover is why I had to pay out of pocket for the cleaning in the first place. I just need Air Design to come correct their mistake or further action will be taken