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Find a Location

T Rex Garage Doors, LLC has 1 locations, listed below.

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    Business ProfileforT Rex Garage Doors, LLC

    Garage Doors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/18/2017

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Garage Door Services

    Business Details

    Location of This Business
    3795 River Ridge Ct, Decatur, GA 30034-6903
    BBB File Opened:
    8/10/2017
    Years in Business:
    8
    Business Started:
    2/24/2016
    Business Incorporated:
    2/24/2016
    Accredited Since:
    8/18/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Hours of Operation

    Primary

    M:
    By Appt. Only
    T:
    By Appt. Only
    W:
    By Appt. Only
    Th:
    By Appt. Only
    F:
    By Appt. Only
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mr. Trevis Ruger, Owner
    Contact Information

    Principal

    • Mr. Trevis Ruger, Owner

    Customer Contact

    • Mr. Trevis Ruger, Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Fletcher D

    1 star

    07/30/2024

    Warning!! I've been in the construction industry for years and have used many garage door companies. ******, the owner is polished, and smooth talking and I was happy to use him. Unfortunately, he does not deliver the product you request. Rather he uses a bait and switch philosophy. I ordered a garage door through ****** and asked him to match the existing garage door on my house. He said no problem. On several occasions I asked ****** if the garage door would match the other garage door on the house and his reply was always yes. upon installation of the garage door, I noticed that several things did not match. The most noticeable difference was that his garage door material was metal and the existing door on the house was wood. Also, the design did not match and the glass in the windows was a different color. In summary nothing matched! I asked ****** to correct these issue. His response was as follows." We are a small company, and we cannot absorb the cost of a new garage door" he acknowledged the door was wrong but refused to replace it, leaving me the responsibility to purchase a new garage door.It appears that ******, the owner of T-*** garage door will sell you a garage door and then install a cheaper version.

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