Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Closets By Design of Atlanta has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Closets By Design of Atlanta

      2880 N Berkeley Lake Rd NW Ste 4 Duluth, GA 30096-4399

    • Closets By Design of Atlanta

      3165 Corners North Ct Peachtree Corners, GA 30071-1557

    Business ProfileforClosets By Design of Atlanta

    Closet Organizers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Closets By Design of Atlanta has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Closets By Design of Atlanta

        2880 N Berkeley Lake Rd NW Ste 4 Duluth, GA 30096-4399

      • Closets By Design of Atlanta

        3165 Corners North Ct Peachtree Corners, GA 30071-1557

      Location of This Business
      2880 N Berkeley Lake Rd NW Ste 4, Duluth, GA 30096-4399
      BBB File Opened:
      6/18/2004
      Years in Business:
      24
      Business Started:
      3/1/2000
      Business Incorporated:
      6/23/2003
      Type of Entity:
      Corporation
      Alternate Business Name
      • Parmer Enterprises
      • Closets By Design Atlanta
      Business Management
      • Mr. Steve Parmer, Owner
      Contact Information

      Principal

      • Mr. Steve Parmer, Owner

      Customer Contact

      • Mr. Steve Parmer, Owner
      Additional Contact Information

      Fax Numbers

      • (770) 418-2113
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nicola W

      1 star

      10/29/2024

      I am recently divorced and purchased a new home for myself and my children. I was referred by my realtor to Closets by Designs. I called prior to moving into my home and I was met with a representative who came out to do measurements and stated that he would get all the pricing for the project. I was notified of the price and was told that I pay 1/2 upfront to get the job started. A contract was promised and was never delivered. I called several time to follow-up with no success (have emails and txt messages as proof). Each time I reached out to someone from Closets By Design - I received pure unprofessionalism on the other end. I was spoken to with rude manners and was also promised several times to get a call back which never happened. One day I called to speak to a supervisor who initially seems remorseful and apologized for the treatment that I received and also promised he would see to what is going and will call me back and once again - he did not call back (this happened on two separate occasions. I truly feel helpless dealing with this company. After several back and forth, I was promised a install date of 10/3 I took the day off for this to be completed. On 10/2, I was sent a contract over by email to be sign and within a few hours, my installation was cancelled. I was absolutely heart broken and reached my breaking point. I requested a refund as I would no longer like to deal with this company. The reply from the company - "no refunds after three days." I have no clue what they were talking about as I did not have a contract until the day before and I also never signed a contract as It was sent the day before and was not signed but somehow, this company feel like they are entitled to keep my deposit of $2,590.00, To take from a single mom trying to start over again is just disgraceful and this company needs to be ashamed of themselves.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.