Business ProfileforPaul's Unique Services

I gave Paul's Unique Services one star only because the BBB format doesn't allow a NO star review. I would give a NEGATIVE star if I could. He was sent to us by ******** **** ****** to repair our clothes dryer and install a new gas range. He subsequently ordered a replacement part for the dryer, and after some delay the part was sent to him. The only thing "unique" about Paul proved to be his endless supply of excuses. It took enduring a week of multiple efforts to pin him down to a definite day when he would come to do the actual work. We consider him rude and surly, utterly unprofessional. On the day he was supposed to appear, he never did. Nor did he even bother to call and say he wasn't coming. When we tried to give him a second chance, he refused to return our multiple voice mails. Even *** couldn't get through to him. When *** finally did make phone contact, he fobbed them off with yet another excuse saying he was on the road and couldn't talk, according to the *** customer service person we spoke to. *** promised us Paul would call back. Of course, HE NEVER DID. *** tried him again just now...12 hours after he was supposed to call...and they said he didn't answer. It has been several weeks since first contact and it's obvious he will NEVER call back. Our sole consolation is that Paul never offered any proof of certification or accreditation in installing propane appliances or any other appliance related skills, so it may be just as well. (As a related sidebar, *** has been less than helpful, telling us that, since Paul has the requisite part, we are just going have to wait for him to decide to call, since he is their only vendor anywhere near our rural location.)