We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Lawn Doctor has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileLawn Doctor

            Lawn Maintenance

            Contact Information

            2980 Smith Rd Bldg C

            Fortson, GA 31808-2743

            Get Directions
            Visit Website
            (706) 653-8923

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2980 Smith Rd Bldg C, Fortson, GA 31808-2743
            BBB File Opened:
            1/8/2013
            Contact Information

            Principal

            • Mr. Marshall Wood, Owner

            Customer Contact

            • Mr. Marshall Wood, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/08/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            The Lawn Doctor's service has been serving us for over ten years and as of late seems to be screeching their product they are using, it is not killing the weeds as it has done in the pass .I asked them to come back out and re-do the lawn which they have done once in the pass. The bill says the pre-emergent prevents ,crabgrass , and broadleaf weed control
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            David K

            06/06/2022

            In the fall of 2021, I contracted with Lawn Doctor of Columbus Ga to get rid of weeds and unwanted grasses in my backyard and for one yard fertilization in the spring of 2022. They sprayed several times for weeds but the fertilizing, which should have been done around May 1, was never done. And the same weeds are growing back! I canceled the fertilization service at that point and asked to speak to a manager. This was in late May. On or around June 1st, I called again and was told I needed to reinstate the account in order to speak to a manager. So I agreed to reinstate and have waited almost a week to hear from someone. I called again on 6/6/22 and was told that my account was not reinstated but there was a note beside the account that I wanted to speak to a manager. This is ridiculous! Very poor service and even worse Customer Relations by their managers. What good is a warranty?

            Lawn Doctor Response

            06/23/2022

            **. *****,

            Originally, when you called on May 16, we let you know we would be out to meet with you and make an service your lawn. You were ok with that. Then you called on May 20th and cancelled before the following week when we were scheduled to come out. This reset the whole scheduling process.
            On June 6 you called and restarted service, and at that time we did make an error in scheduling which we take responsibility for. We understand that was frustrating for you and we apologize for our mistake. It is not common that we make errors like this, but when we do, we do our best to make it right.
            You called and cancelled again on the 6/17 because you had not heard from us, and at this time my staff recognized our mistakes in scheduling and requested you allow the owner to call you to sort everything out. You did not want a phone call from the owner so we respected your wishes and closed your account. We are still willing to call and meet with you, if you would like and we would be willing to move you to the front of the schedule since it was our mistake. Please just let us know.

            Local BBB

            Better Business Bureau serving the Fall Line Corridor, Inc.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.