Business ProfileforCass Burch Chevrolet

I took my car there on 03 Sep 2024 for a "studder" when accelerating and had a missfire p0306 code. They couldn't duplicate a problem, on the drive home from picking it up it did it again. Had the tech drive with me, he said it was the torque converter. Days later they diagnosed it as bad lifters and said it was a 3 day job. 2 weeks go by waiting for parts and I have to call to get any updates. Now they stated that there were customers in front of me and id have to wait. The car didn't get done till 17 Oct 2024, over a month for a 3 day job, then they said my battery died and a new OEM one was $498!! I refused to pay for the most expensive battery in history and something that broke while in their care. They settled on me paying 1/2 of a new battery, totaling $100. Come to find out that they put in an AC Delco battery from autozone! Then the car the whole drive home made a rubbing noise while turning and the mechanic said it was just a inner fender well that was rubbing. But before I can bring it back in, while waiting on a red light, the engine violently missfired and shook and shut off. Paid for a tow yet again and they said they messed up putting the engine back together from the original job. The car was done 31 Oct 2024, 58 days later! I asked about the rubbing noise and they said they couldn't duplicate it. The rubbing progressively got worse so I brought it back in a 3rd time. They then diagnosed it as a bad differential. On 08 Nov 2024 they fixed it and I finally picked the car up after over 2 MONTHS!! But long and behold the rubbing noise is less but still obviously present, so it is not fixed.