Business ProfileforClark Brothers Roofing & Construction, LLC

On Tuesday morning October 1, 2024 "*****" with Clark Brothers arrived to inspect roof leak damage inside of my home (my roof was originally installed by Clark Brothers). ***** advised that the roof was leaking due to the sealed areas around some of the vents and pipes coming out of the top of the roof. Once ***** completed the inspection, it was then after I began to get concerned. ***** quoted me a price of over $450.00 to complete the job to reseal the vents and piping that were causing the roof to leak. After I was quoted the price of over $450.00 it did not sit well with me and I asked ***** about my warranty that I received after the roof was installed by Clark Brothers, back in December of 2018. I was informed by ***** that the issues with my damaged roof was due to "regular maintenance" and that the resealing needed around the vents and piping areas are not covered under the 10 year warranty that was honored by Clark Brothers. I stated to ***** that I did not agree to have to pay anything and he continued to explain that the problem with my roof was not covered under the 10 year warranty. ***** also informed me that if I had another company or person outside of Clark Brothers to complete repairs on my roof it could void the warranty on the roof. After going back and forth with ***** on the cost of the repair, I felt I had no choice but to have ***** complete the work and reseal the areas needed to repair the roof. I also had to negotiate on the price with ***** from over $450.00 down to $253.33 before he started the repairs (the cost of the repair has become a burden on me and was money I truly did not have to spend). I am now very concerned at this point because I feel I have been taken advantage of and do not agree that I should have been charged. I am not sure at this point what the warranty covers. The last thing I would expect is to have issues with my roof after being installed less than 6 years ago.