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          Find a Location

          VIP Towing LLC has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • VIP Towing LLC

              1006 Mikole St Honolulu, HI 96819-4317

            • VIP Towing LLC

              2127 Kaliawa St Honolulu, HI 96819

            • VIP Towing LLC

              1823 Lime St Honolulu, HI 96826

            • VIP Towing LLC

              123 Puuhale road Honolulu, HI 96795

            Business ProfileVIP Towing LLC

            Towing Company
            Multi Location Business

            Contact Information

            1006 Mikole St

            Honolulu, HI 96819-4317

            Visit Website
            (808) 853-1847

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            27 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Flat bed and Wrecker
            Vehicles Towing - 24/7
            Insurance, Private, Junk Car, Abandonment Tows
            Cars (including Lowered Suspension)
            Trucks
            Motorcycles
            Flatbed and Wrecker
            Car Dollies
            Local and long distance
            Medium Duty Tow & Light Duty Tow
            Emergency Road-Side Assistance
            Charge car battery / Recharge battery / Jump start battery
            Car lockout services
            Parking Management

            Business Details

            This is a multi-location business.

            Find a Location

            VIP Towing LLC has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • VIP Towing LLC

                1006 Mikole St Honolulu, HI 96819-4317

              • VIP Towing LLC

                2127 Kaliawa St Honolulu, HI 96819

              • VIP Towing LLC

                1823 Lime St Honolulu, HI 96826

              • VIP Towing LLC

                123 Puuhale road Honolulu, HI 96795

              Location of This Business
              1006 Mikole St, Honolulu, HI 96819-4317
              BBB File Opened:
              12/5/1995
              Years in Business:
              13
              Business Started:
              3/8/2011
              Business Incorporated:
              3/8/2011
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • VIP Tires
              • Tow Jams
              • VIP Towing
              Business Management
              • Toan H Nguyen, Member
              Contact Information

              Principal

              • Toan H Nguyen, Member
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              27 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/30/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              My car was towed from my apartment building, the reason stating that my parking pass was not displayed. When I called ahead to ask if I arrived and the pass was hanging as I remember, could I take the car without paying and I was told no that I would have to pay for the tow no matter what, even if it was towed by mistake. After contacting my property manager, they contacted this tow company to reprimand them for the unauthorized tow and told them not to charge me when I came for pickup. Unfortunately for me, I had already picked up and paid. So I called the company back and asked if they could issue a refund and they said they had spoken to the property manager and would issue a refund check by mail to the person who picked up the car (me). This took place on August 23 and I have not received a refund. I have called 3 times, each time met with the response I will check with a manager and then a hang up. I also attempted to send an email through their website and received no response.
              Read 26 More Complaints

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Derek M

              10/08/2024

              SHUT DOWN THIS BUSINESS PLEASE! Absolutely atrocious behavior and treatment of customers and vehicles. I personally witnessed them seriously damaging someones vehicle by improperly taking it off the tow truck. Consistently moving the tow truck up and down with the steel bed of the tow truck striking the underside of the vehicle. The underside of the car was damaged and the workers couldn't care less. I saw them using a mallet to the underside of the car to wedge a block underneath the tire and missing several times and striking the vehicle. Additionally, the fat lady in the office is miserable, rude, and disgusting. Zero aloha. ?Aka?aka. Treats people horribly, is condescending, and deserves to be called a lot worse than what I've already mentioned. Who do I have to call to get this place shut down or inspected? The city of ******** needs to use towing services that embody aloha or at least respect people. Ridiculous that businesses like this are hired by Honolulu when they treat citizens terribly, damage vehicles, and are allowed to charge ridiculous prices by the county. NOT PONO. They actively make ******** a worse place to live.
              Read 5 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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