Business ProfileforAll Aloha Plumbing

All Aloha Plumbing did a project on my property that didn't do any good on my part. On October 2023, I was searching for plumbers to help us with our sewer line and they were able to send a technician named, Mana. He scoped the problem and very confident that he found the problem and we shouldn't have to deal with the same problem for more than 10 plus years. Per Mana, total cost of the project was supposed to be more than $9K. Invoiced was $6 plus and we paid him $3K cash with no receipt. He said he will just send it through email along with the other one but that didn't happen. After 3 months, we had the same problem again, sewer backing up. I was really disappointed so I called All Aloha. They sent Mana again to clear our line for free so "I don't complain". Another 3 months has passed, we had the same problem again, They sent a tech, but I had to pay this time, refunded it afterwards since they said, "they were trying to help me". I was really upset that I was calling mostly everyday, no one would return my call on a timely manner. It would take them couple days for them to call me back. I wanted a refund since the job they did didn't help us at all. They were suppose to help me get a lateral line but that still have yet to happen. Up until now, we are still experiencing the same problem, sewer backing up. I haven't heard anything from them and they don't even bother to reach out to me. I just want my money back!