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          Find a Location

          Casey's General Stores has 89 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Casey's General Stores

              1 SE Convenience Blvd Ankeny, IA 50021-9672

            • Casey's General Stores

              303 River Avenue South Belmond, IA 50421-1019

            • Casey's General Stores

              2150 E Army Post Rd Des Moines, IA 50320-1822

            • Casey's General Stores

              PO Box 3001 Ankeny, IA 50021

            • Casey's General Store

              730 Taft Ave Ottawa, OH 45875

            Business ProfileCasey's General Stores

            Convenience Store
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1 SE Convenience Blvd

            Ankeny, IA 50021-9672

            Visit Website
            (515) 965-6100

            Customer Reviews

            1.35/5

            Average of 43 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            132 complaints closed in last 3 years

            40 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 56

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company provides convenience store services.

            Business Details

            This is a multi-location business.

            Find a Location

            Casey's General Stores has 89 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Casey's General Stores

                1 SE Convenience Blvd Ankeny, IA 50021-9672

              • Casey's General Stores

                303 River Avenue South Belmond, IA 50421-1019

              • Casey's General Stores

                2150 E Army Post Rd Des Moines, IA 50320-1822

              • Casey's General Stores

                PO Box 3001 Ankeny, IA 50021

              • Casey's General Store

                730 Taft Ave Ottawa, OH 45875

              Headquarters
              1 SE Convenience Blvd, Ankeny, IA 50021-9672
              BBB File Opened:
              5/5/2000
              Years in Business:
              56
              Business Started:
              1/1/1968
              Business Incorporated:
              12/31/1967
              Type of Entity:
              Corporation
              Alternate Business Name
              • Casey's
              • Casey's General Store
              Business Management
              • Kim Griffin, Account Manager
              • Cristina Muehr, Customer Relations Supervisor
              Contact Information

              Customer Contact

              • Cristina Muehr, Customer Relations Supervisor
              Read More Business Details and See Alerts

              Customer Complaints

              132 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/15/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              On 10/3/24 I paid for air for a low tire from their pay per use air compressor. The cost was $1.75 from my credit card. I believe the air compressor was owned by ******. The compressor didnt work and when I told the cashier about it she told me to call the phone number listed on the machine. I have called them numerous times and all I get is an answering machine. Ive left my info several times but they havent contacted me. I know $1.75 isnt much but I just dont like getting ripped off. Im sure many others have been ripped off too. The phone number listed on the machine is ************. Thank you.
              Read More
              Read 131 More Complaints

              Customer Reviews

              43 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kerri M

              10/26/2024

              Your employee, ****, has no business working in customer service when she treats customers and coworkers like complete c*** calling customers and children names. She has been brought up to each manager of this location for three years and nothing has been done. My son is afraid to go into the store when she is working and apparently no one cares. The district manager, ******* *******, wants to have me charged with trespassing for throwing a pop at her after she called me a B word for the countless time. I have a lawyer retained. This place is a joke, no one takes anything seriously, **** should have been let go years ago. The former manager, Zephyr, shouldve reported this to his district manager back then, ******. I am extremely angry and heartbroken as a customer who has been loyal to this business since they opened this location. I will be going above Mr. ******** head, even though he is quitting within the next two weeks and ****** will be taking his place. I will press harassment charges on **** if nothing is done. I will file a lawsuit against this Caseys location if they do not take action.

              Casey's General Stores Response

              10/28/2024

              Hello *****,

              Thank you for reaching out to Caseys.

              We apologize for this experience. We will share your concerns with Caseys *************** team and address them appropriately to ensure we are providing the best possible experience at our stores.

              We truly appreciate your feedback and hope to serve you again soon.

              Thank you,
              **** M
              Casey's Guest Relations
              Read 42 More Customer Reviews

              Local BBB

              BBB serving Greater Iowa, Quad Cities, and Siouxland Region

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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