Business ProfileforA + Lawn & Landscape

This company consistently delivers poor customer service. In May 2024, they came to turn on the sprinkler system for my mom. When they did they said the backflow was not working, they installed a cap, which cracked. We had the system capped, because the tech was not able to answer any questions and it felt like he was taking advantage of my elderly mom. We decided to uncap the system because the repair was terrible and were told by the new tech that the prior one was so poor they moved him out of that division, lots of complaints and re-work due to quality of work. The new tech told us we were to be charged $750, which we were, plus an additional $114 for the sprinkler start up. They did the repair and we received one invoice after another (we had pre-paid for the seasons service). The leader of the division forgave the bill for the terrible tech, but didn't honor the season service contract. We will not renew with A+, as this has not been the only issue. I would caution anyone from signing up for their services, as they will nickel and dime you the entire way and not honor the words of their own techs. Last year, they wanted to charge us $1000 for new sprinkler heads and we were able to get them replaced for 25% of the estimate by the tech. No thank you.