Business ProfileforHubble Homes LLC

Bought a Hubble home in May 2022. Have had an issue with a puddle in the backyard off and on since moving in! Found sprinklers were leaking, paid to fix that because Hubble refused. But still every time it rains or snow melts we get a huge puddle in our backyard. We dug a 14 ft by 4 ft hole to put the trampoline in in hopes it would help with the puddle issue. But now that's full and half our yard is a puddle! We also have a bedroom in our house that drops ***** degrees if the doors shut so no one can sleep in there! Since we bought the house new never lived in but not directly from Hubble they refuse to fix issues. The house finished in March 2022. We bought it in May 2022. Not impressed with quality or customer service.

The person who filed this complaint, *************************, purchased a resale home from the ********** Family in May of 2022. Hubble Homes built this new home, under contract for the ********** Family.Per our contract with the original purchaser, Hubble Homes does not extend coverage under our one year builders warranty to anyone but the original owner.We do not have knowledge of any negotiations, agreements, amendments, consolations, compromises or 3rd party inspections between ************* and the Eisimingers with regards to existing conditions or warranties. To the best of our knowledge, ************* should have been given the opportunity to review the warranty obligations set forth by Hubble Homes in our contract with the Eisimingers. ************* also should have been given the opportunity to purchase a 3rd party warranty on a used home. Because we were not a party of the sale of this home from the Eisimingers to *************, we can only make some assumptions of best practices by realtors, attorneys and closing companies.Hubble Homes did provide the original homeowner with a buyers home warranty that is transferable to a subsequent owner. This warranty is handled by a 3rd party, not by Hubble Homes.The current homeowner should be able to protect their home with the transferable buyers warranty that Hubble Homes purchased for the original owner by filling out transfer paperwork and paying the associated fee. That warranty provides mechanical distribution system coverage (supply/waste piping, ductwork and electrical wiring) for two years, and structural coverage (beams, posts, columns, loadbearing walls, floor and roof systems as well as the foundation) up to year 10.If there are further questions, or the current owner needs any information on the 3rd party warranty, they are more than welcome to contact us.Thanks,*********************** Warranty and ***************** Manager e *********************************** o************** p**************