Business ProfileforThe Village Apartments

My husband and I lived here for about 8 months then we had to move out of state due to work, we wanted to have the housing do a check on the apartment before we left, but were unable to due to a bad storm that was rolling in so we needed to leave a few days earlier than expected, we spoke with the housing and they were completely fine with it, telling us to just leave the keys in the apartment. So we did just that. We moved and forgot about the housing as we were so busy with unpacking and new jobs. I got a call exactly a week ago, I was at work so I was unable to answer then later got a call from my husband when I went on break. He told me that a debt collector was demanding we pay $200 to them from the apartment. I called the apartment. Saying that we leave trash and different various damages and things needing replaced. Apparently they tried to send a bill to us but it got sent back due to incorrect address, instead of trying to call or email us or contact us in any way they had a debt collector scare us. I had taken photos of the house before we left showing that what they were feeing us for was not how we left it. I called the housing and they gave me an email to send the pictures then said they would get back to us. I typed in the email wrong so it was sent to my pending box, my husband called in and was able to get the correct email and verified it was received. She said she would look over the photos and call us back. We have not heard back, that was Tuesday of last week and we called 5+ times a day and it always went to VM we left several messages and they would not reply. My husband was finally able to get a hold of them and they said that they were swamped and unable to get to our call. They said the manager who was working on this was out and would have her call us when she came in. Still have not been able to actually speak to her for a week.