ComplaintsforMGM classic cars
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Complaint Details
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Initial Complaint
05/11/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Purchased online a **** rally sport super sport Camaro when I received the car I ran the tag number theyre advertising it as an RSSS but the car comes back as a strip down version Camaro it is not a RSSS its not a rally sport its not a super sport Page $52,500 plus another $7000 to register and repair the car I called the owner his name is *** ask for a full refund hes willing to give me a refund but I have to absorb the $7000 repair and registration and also pay to have it sent back to him The car is on their website as a true RSSS Camaro which is false advertising I was buying one thing that was not true which means they advertised it as a collector item rally sport super sport which I thought I was paying for but in reality its just a regular Camaro which means I pay **************************************************************************************************** an item that was not true advertising it as a true itemBusiness response
05/12/2022
We offer this client a full refund of the purchase agreementCustomer response
05/12/2022
Complaint: 17191707
I am rejecting this response because:
Sincerely,
*********************Initial Complaint
04/21/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Purchased: **** Plymouth PB Roadster Convertible SER.#******* on September 21, 2021 (paid cash). After numerous phone calls, e-mails and texts MGM Classic Cars HAS NOT transferred ownership to me via a good TITLE or signed **** OF SALE. I have contacted four different employees of MGM with NO RESOLUTION!!ALL I want is my TITLE and **** of Sale.Business response
04/23/2022
Title is processed at the state of ********, we are just awautngTell us why here...Business response
04/26/2022
The title is with the state of ******** being transferred over to the correct year as it was an error and the proof has been providedCustomer response
05/09/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
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Customer Complaints Summary
13 total complaints in the last 3 years.
4 complaints closed in the last 12 months.