Business ProfileforThe Yetee LLC

The Yetee was contracted for fulfilling a Kickstarter project. The Kickstarter was a major success and is the third largest for gaming on the site. The game this review is about was sold to backers as a small companion game.The game for the project was released on the 10th of May, but surveys for information needed to complete the fulfillment were not sent out until two weeks before the release. Many people, including myself, never got a survey. I used their customer support form and got a canned response. I followed-up on that response and got a survey on the 6th of May. The 10th rolled around and many people had not received their game. The developer that contracted The Yetee posted an update offering codes for PC users to have while we waited for the Yetee to complete fulfillment. There were no instructions on how to obtain these codes and it was largely just for PR. The Yetee has claimed they were overwhelmed with emails about the codes and could not get to them all. They also claim they do not have the codes to send out and have ordered more. It is now a week after the launch of the game and people who did not support this project are able to play without issue, but those of us who did support are waiting on codes for the game to play.I did more research into the Yetee and found that they had done this on other projects as well. They appear to fulfill a percentage of the orders and rely on people to not complain because of the small cost. It's particularly predatory because people who have supported these projects are already passionate about it and will likely also buy the game again while ignoring the codes had not been sent out.As of this review the Yetee is still under contract and will be fulfilling the release of the main game as well.