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            Business ProfileAdvance Refrigeration

            Commercial Refrigeration

            Contact Information

            1177 Industrial Dr

            Bensenville, IL 60106-1200

            Visit Website
            (630) 766-2000

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 57

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1177 Industrial Dr, Bensenville, IL 60106-1200
            BBB File Opened:
            10/1/1970
            Years in Business:
            57
            Business Started:
            1/1/1967
            Business Started Locally:
            1/1/1967
            Business Management
            • Mr. Donald Leach, President
            Contact Information

            Principal

            • Mr. Donald Leach, President

            Customer Contact

            • Mr. Donald Leach, President
            Additional Contact Information

            Fax Numbers

            • (630) 766-2147
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Robert/Tammy L

            10/09/2023

            Please beware of Advanced Refrigeration in *********** **. We are out over a thousand dollars after trusting them to replace a wall air conditioner at our condo in ********* **. They gave ** a defective unit and refused to take it back or swap it out. They took it to their shop and plugged it in and said it worked fine. Brought it back to us and it would not work properly. They asked us to get an electrician (at our expense) to check the outlet and breakers which we did and all checked out fine. They questioned the licensed electricians word and still would not swap out the unit. Finally had to give up and start over with another company. Bought the same unit from another company and it works fine. We hope nobody else goes through what we did. Such a waste of time and money.

            Advance Refrigeration Response

            10/13/2023

            As I stated before, we did go over your ** here in our shop. Our tech checked the ** & found nothing wrong with it. We ran the ** for 20+ hours & it never once shut off by itself. Myself & two others continually checked your ** to make sure it hadn't shut off. It didn't. There was zero evidence of anything wrong with the unit.

            As I also stated, we could've gone through the manufacturer to swap out your unit (free of charge to you, as well as us) but they require a report from our tech stating what is faulty with the unit. There was absolutely nothing we could report so that wasn't an option. Since the ** didn't shut off & was working as it should while here in our shop, we can only assume then that there is something wrong electrically in the residence.

            I'm sorry that your experience wasn't better. I wish it had been.

            Sincerely,

            -*********************

            VP of Operations

            Advance Refrigeration Co.

             

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            BBB of Chicago & Northern Illinois

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