Business ProfileforAlma Lasers, Inc.

My ************************* purchased two machines from Alma Lasers in June of 2023. Shortly before, I went to their convention in **************. At the convention I spoke with two of their sales representatives. When I met them, I had my wife on Face Time with us because she could not attend the seminar. As they gave the sales presentation, my wife specifically asked them, If we purchase these machines how do we market these machines. And what if this doesnt work out for us financially? The response was: Oh, weve got you guys covered on this, you wont have to worry about advertising and marketing. This was a huge selling point for us. They gave us the impression that the cost of the machines included all the marketing to get these patients in for treatments. The head sales associate told us It would not be a problem finding someone to take over the payments for your equipment. He proceeded to tell us that **** found someone to take over the lease contract for another doctor that was closing his business. They promised a lot of bells and whistles so we ended up purchasing two machines for over $193K. **** pledged that with the purchase of these machines we would be taken care of by two marketing companies that worked for ****. Neither of these companies have helped bring any patients into our office, period. **** gave a lot of empty promises and provided nothing but lies. The biggest mistake we made was that we did not record the sales presentations given by their corrupt sales associates. We have contacted our sales rep and Almas customer service asking them to buy back these machines. They told me they would have their Regional Manager contact me. He has done nothing but try to avoid me. This is the most unethical company with which I have ever dealt. Bottom line, **** is more worried about their profits than they are about the customers. I now regret that I did not read reviews before doing business with this corrupt company.