Business ProfileforLeak & Sons Funeral Home-Chicago

Where do I begin?OMG! This funeral home ROBBED my children of $495.. yes, I said ROBBED! Their Father died on 9/25/24 @ 5:00 am @ *******************************, we live in ************, Mind you, we don't know anyone in that State. The facility said we would have 4 hours after he expire to find a funeral home to pick him up, other wise he'll be turned over to the State of ********. After the initial news of his passing, my children began googling and trying to find a **, and had a lot of " I'll have someone call you back". My son called the crooks of Leaks and spoke to a gentleman who told him he could work out payment arrangments with him for their dad because he advised they didn't have insurance and that the cost would be out of pocket for a direct cremation and was needing the lowest cost possible. He spoke to a lady there that pretended to care, she turned out to be the rudest and worse person in the world to talk too.they picked him up without my children's signature the ** called them and no one called my children to let them know they were there and what the charge would be to pick him up. They could've advised them NOT to pick him up had they told them that. They located a ** that was kind, and very accommodating to their needs, they sent a Docusign for the pick up of their Father and offered a virtual meeting for the paperwork because they are in *****, Leaks said they couldn't do that and asked if they could FAX them the release form? My son said no, I don't have a fax, they also said they needed a representative to go in for them because they're in another State after they've stated they don't know anyone there.They were RUDE and kept placing them on hold for over 15 and 20 minutes after losing their Father it was a nightmare, they had no regards to what they were going through. NP EMPATHY or CONCERN that he said they didn't have the money!!!! THEY ARE THIEVES ************** CEMETERY AND FUNERAL HOME ASSOCIATION HAVE BEEN NOTIFIED!!!!