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          Find a Location

          Kemper Corporation has 108 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileKemper Corporation

            Insurance Companies
            Multi Location Business
            BBB accredited business

            Contact Information

            200 E Randolph St

            Sutie 3300

            Chicago, IL 60601-6436

            Visit Website
            (866) 860-9348

            Customer Reviews

            1.02/5

            Average of 245 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            818 complaints closed in last 3 years

            144 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/2/2021

            Years in Business: 105

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Kemper is an insurance company which provides automotive and other insurance coverage to individuals. Kemper businesses provide the following insurance: automotive, commercial automotive, catastrophe, and life. Customers can submit claims online 24 hours a day, seven days a week, and claim information will appear online by the next business day and are updated each business day.

            Business Details

            This is a multi-location business.

            Find a Location

            Kemper Corporation has 108 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              200 E Randolph St Sutie 3300, Chicago, IL 60601-6436
              BBB File Opened:
              3/1/1952
              Years in Business:
              105
              Business Started:
              4/16/1919
              Business Started Locally:
              4/16/1919
              Business Incorporated:
              10/15/1927
              Accredited Since:
              12/2/2021
              Type of Entity:
              Corporation
              Number of Employees:
              9000
              Alternate Business Name
              • United Casualty Insurance Company
              • United Insurance Company of America
              • Unitrin Direct
              Business Management
              • Ms. Felica Rogers, Legal Assistant
              • Mr. Tom Myers, President
              • Mr. Jerry Reich, Assistant Vice President
              • Mr. Joe Lacher, CEO
              • Ms. Bender
              • Ms. Barbara Ciesemier, Vice President of Marketing
              Contact Information

              Principal

              • Ms. Felica Rogers, Legal Assistant

              Customer Contact

              • Ms. Lisa McGuire, Senior Manager
              Additional Contact Information

              Fax Numbers

              • (314) 819-4768
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              819 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/08/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On August 15th, 2024, our car was parked and hit by another driver, ripping off the front bumper. The other driver had Kemper Insurance. We filed a claim, were given an adjuster. The adjuster came back with an estimate that was FAR below (at least $1,000) than every other quote we received from mechanics. Kemper was then unresponsive for a month. Since then, they have been unreachable. The person who was in charge of our claim either quit or was fired without notifying us while we left message after message. We are now going through our insurance company to get it fixed, because it has been two months without our car. Now we will have to deal with an increase in premiums because of it.
              Read More
              Read 818 More Complaints

              Customer Reviews

              245 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gabriel C

              09/23/2024

              ????CONSUMER BEWARE??????DO NOT USE THIS INSURANCE COMPANY????THEY LIE ABOUT CLAIMS????INACCURATE REPORTING ON NEXIS *****????DISPUTE WITH NEXIS ***** AND KEMPER WILL LIE????THEY WILL DESTROY YOUR LIFE????THIS REVIEW IS 100% ACCURATE?? ??TRUST THE REVIEWS????RUNNNNNNNNNNNN????AFTER SUBMITTING A CLAIMS FOR HITTING DEBRIS ON THE HIGHWAY, MY INSURANCE IS NOW $1090 PER MONTH????HOW AM I AT FAULT, FOR SOMETHING OUT OF MY CONTROL??

              Kemper Corporation Response

              09/24/2024

              Hello *******,Thank you for taking the time to write a review about your experience. We're sorry to hear about your negative experience. It's definitely not the experience we want anyone to have. We have escalated your concerns for review, and someone will be in contact soon. Thanks
              Read 244 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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