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            Business ProfileVan 3 Auto Transport, Inc.

            Auto Transportation
            BBB accredited business

            Contact Information

            106 Meadow Dr

            Countryside, IL 60525-4733

            Visit Website

            Business hours

            7:00 AM - 9:00 PM
            Business Hours
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM

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            Customer Reviews

            5/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/2015

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Van 3 Auto Transport, Inc. is an insured automotive transporter and shipping company for dealerships and individuals. 

            Products & Services

            This company ships cars throughout the United States with varied rates depending on the destination and pickup. This business provides automotive transportation services including open car shipping, enclosed car transport, exotic vehicle transportation, expedited car shipping, door-to-door car shipping, military car transportation, international shipping, seasonal car shipments, individual need shipment, corporate relocation companies, and car dealerships.

            Business Details

            Location of This Business
            106 Meadow Dr, Countryside, IL 60525-4733
            BBB File Opened:
            3/4/2011
            Years in Business:
            19
            Business Started:
            6/15/2005
            Business Started Locally:
            6/15/2005
            Business Incorporated:
            5/14/2014
            Accredited Since:
            8/1/2015
            Type of Entity:
            Corporation
            Related Businesses
            Hours of Operation

            Primary

            M:
            7:00 AM - 9:00 PM
            T:
            7:00 AM - 9:00 PM
            W:
            7:00 AM - 9:00 PM
            Th:
            7:00 AM - 9:00 PM
            F:
            7:00 AM - 9:00 PM
            Sa:
            7:00 AM - 9:00 PM
            Su:
            7:00 AM - 9:00 PM
            Business Management
            • Mr. Vlad Nikolov, CEO
            • Mr. Borislav Marinov, President
            Contact Information

            Principal

            • Mr. Vlad Nikolov, CEO
            • Mr. Borislav Marinov, President

            Customer Contact

            • Mr. Vlad Nikolov, CEO
            • Mr. Borislav Marinov, President
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/14/2023

            Complaint Type:
            Order Issues
            Status:
            Answered
            On 9/6/22, I had my car transported from ************ to my home Their order ****. Everything went well but I did not get copy of the invoice.On 9/8/22 I sent an e-mail requesting copy of the invoice. No reply.On 9/15/22 I sent another e-mail reminding them of my previous request. No reply.On 9/24/22 Again another request by e-mail and again no reply.In order to file a claim for this transport and getting no satisfaction from the provider I used the copy of my credit card statement.Now that the insurance is finally trying to settle my claim, they let me know that they cannot use a credit card statement, They need a copy of the bill.In the last week I have contacted the ******************* several times and have been unable to get satisfaction. In fact I called again this morning and before I even said two word the person answering hanged up on **** had good service from them and don't understand why such a simple matter cannot be resolved.****************************
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            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Delico T

            03/22/2022

            Great experience! They did exactly what they said they would do- had no regrets. I got my car the same time they said I would, and there was no damage to my car.I highly recommend this company!
            Read 2 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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