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            Business ProfilePorch Doctors

            Epoxy Floor Coating

            Contact Information

            13901 Kostner Ave

            Crestwood, IL 60418-2446

            Visit Website
            (708) 655-3841

            Customer Reviews

            4/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Porch repair and installation, tuckpointing

            Business Details

            Location of This Business
            13901 Kostner Ave, Crestwood, IL 60418-2446
            BBB File Opened:
            12/4/2013
            Years in Business:
            16
            Business Started:
            1/11/2008
            Business Incorporated:
            11/15/2018
            Type of Entity:
            Corporation
            Number of Employees:
            6
            Alternate Business Name
            • Porch Doctors Interior and Exterior Restoration Inc.
            Business Management
            • Mr. John Skuzinski Sr., Owner
            Contact Information

            Principal

            • Mr. John Skuzinski Sr., Owner

            Customer Contact

            • Mr. John Skuzinski Sr., Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/10/2024

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            I contacted Porch Doctors on 6/7/2023 for a cost for a replacement porch with railing. On 6/8/2023, I paid a down payment $2923 for contract and $873 for the railings. The work started on 6/20/2023 with the complete breakdown of the porch and on 7/13/2023 the concrete was poured. On 7/14/2023, paid $2923 for completion of the concrete. On 8/23/2023 the porch was measured for the railings which in was told would take about 2-4 weeks to manufacture and install. After the time has past, I called several times from September thru Jan **** leaving voicemails. I finally reached ***********, on 11/7/2023 indicating he was sorry for the delay and would get back to me the following week. Since I did not hear from ****, I continued to leave messages. All I want is to have the railings installed to complete the job. It would be so back if I just received a simple follow up call. This project started in June 2023 and now it is January ****!
            Read 10 More Complaints

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Martin M

            04/16/2024

            Porch doctors poured my concrete porch. The told me that my railing was a separate job and took half the total as down payment. This was June 2023. I contacted them several times to finish the job. Its April 2024. They have not contacted me since last September.
            Read 10 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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