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Find a Location

Battling Blades has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBattling Blades

    Online Retailer

    Current Alerts For This Business

    Alert:

    In January 2024, BBB investigated Battling Blades's business practices.  This investigation was prompted by consumers complaints alleging the quality of the items are not as good as claimed on the website. The consumers alleged they have returned the item as promised and have yet to receive a refund.  

    The BBB has performed an advertising review regarding pricing please see this page under ad review for more information. 

    The business's address is of a random warehouse that claims to be labeled as Flashcut CNC. There is no SOS report for this company. We have not received a response regarding the ownership and the type of business they are running. They do sell varied retail items. 

    Please see the BBB articles regarding warnings about online retail scams, with tips on how to spot a possible retail scam, here.

    On 02/01/2024 and 02/07/2024, BBB requested additional information. However the email has stopped working As of 02/13/2024, BBB has not received any response from the business. 

    Based on the information detailed above, BBB cannot confirm the legitimacy of Battling Blades. 

    Additional business information

    Advertising Review:

    BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements

    On 12/08/2021, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison without disclosing what the comparison is based on. In addition, the advertisement shows that this price reduction has a time limit which did not end as advertised as required by BBB’s Code of Advertising.

    Specifically, we are looking at:

    • Gladius Sword- High Carbon Damascus Steel Sword- 28"- Gladiator/ Roman Sword

    $99.99  $219.99 sale 

    • Majority of items on your website are marked on sale.

    • A timer of the sale has not reverted back to the regular price immediately following expiration of            the stated time limit.

    The BBB Code of Advertising States:

    2. Comparative Price, Value and Savings Claims

    BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.

    2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:

    2.1.1 Their own former selling price;

    2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or

    2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).

    2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.

    2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.

    9. Sales

    9.1 The unqualified term “sale” may be used in advertising only if there is a significant reduction from the advertiser's usual and customary price of the products or services offered and the sale is for a limited period of time. If the sale exceeds thirty (30) days, advertisers should be prepared to substantiate that the offering is indeed a valid price reduction and has not become their regular price.

    9.2 Time limit sales must be observed.

    9.2.1 For example, products or services offered in a “one-day sale,” “three-day sale” or “this week only sale” should, as a general rule, be taken off “sale” and revert to the regular price immediately following expiration of the stated time.

    As of 1/4/2022, business has not responded to BBB emails or modified website/substantiated claims.

    Advertising Review:

    BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

    On 02/01/2024, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on.  Also the business was asked to revert back to the original price after the "sale" timer stops, as a time limit sales must be observed as required by BBB’s Code of Advertising.

    The business advertised the following product on their website:

    https://battlingblades.com/collections/sale-items/products/rapier-sword-zorro-fencing-sword-47-stainless-steel

    Rapier Sword - Zorro/ Fencing Sword-47"- Stainless Steel

    $429.99 $289.99 Save $14

    Total Price: $379.97  $579.97

    -            Pricing is not defined (our price, retail price, store price, etc.)

     

    Sale Ends In 02 25 54

    -              Timer resets, sale is never ending.

    30 day money back guarantee

    The BBB Code of Advertising States:

    2. Comparative Price, Value and Savings Claims

    BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.

    2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:

    2.1.1 Their own former selling price;

    2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or

    2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).

    2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.

    2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.

     

    9. Sales

    9.1 The unqualified term “sale” may be used in advertising only if there is a significant reduction from the advertiser's usual and customary price of the products or services offered and the sale is for a limited period of time. If the sale exceeds thirty (30) days, advertisers should be prepared to substantiate that the offering is indeed a valid price reduction and has not become their regular price.

    9.2 Time limit sales must be observed.

    9.2.1 For example, products or services offered in a “one-day sale,” “three-day sale” or “this week only sale” should, as a general rule, be taken off “sale” and revert to the regular price immediately following expiration of the stated time.

     

    20. Warranties or Guarantees

    20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.

    20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.

    20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.

    20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”

    20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.

    As of 2/13/2024. the emails to the business are not going through, they are being rejected.  This is the customer service email listed on the website. 

    See all additional business information

    At-a-glance

    Customer Reviews

    1.35/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    444 Lake Cook Road Suite 14, Deerfield, IL 60015-4931
    BBB File Opened:
    7/20/2020
    Business Management
    • Business Manager, Business Manager
    Contact Information

    Principal

    • Business Manager, Business Manager

    Customer Contact

    • Business Manager, Business Manager

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Daniel K

    1 star

    10/30/2024

    After ordering a couple of mediocre but passable swords from them, I then paid for a custom-order rapier as a gift. After about 5 weeks, I received a shipment notification, but no sword. An inquiring e-mail resulting in the first of a bunch of e-mails with an assortment of excuses. "The sword was damaged in transit, but we are working *********** to make a new one." "We are still working hard to get your new sword ready, thank you for your patience!" But after almost 3 months, there was still no sword. I decided to cut my losses and cancel the order, but they will not refund for custom orders. Instead, I got a store credit, which I immediately applied to the purchase of 2 more swords (I have no illusions about the quality of these swords - they will simply be display swords, nothing else). After 3 weeks, and an order confirmation, there has been zero communication and no swords have been delivered. I have gotten no response to my ************ other people who have left reviews here, I got taken in by the appearance of a "sale" complete with a countdown timer which will give you the impression that time is running out to get a certain sword at this discounted price before it goes back up to the much higher list price. This is nothing but deception; the "sale" prices are the normal list prices, without exception. Occasionally, an online coupon will appear which will discount an item a further 20%, but the truth is, the supposed high prices of these swords are nothing but window dressing. Once you order from these guys, you can expect a relentless onslaught of e-mails advertising SALES and COUPONS and other special offers. Don't fall for it. These are cheap, poorly made swords with artificial markups which are then discounted to make you believe you have scored a great deal. Anyone can make a slick-looking, hyperbolic website. Do your research first before wasting your money!    

    Local BBB

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