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          Find a Location

          Right At School, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileRight At School, LLC

            Child Care Services
            Multi Location Business

            Contact Information

            909 Davis St Ste 500

            Evanston, IL 60201-3645

            Visit Website
            (855) 287-2466

            Customer Reviews

            1/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Right At School, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              909 Davis St Ste 500, Evanston, IL 60201-3645
              BBB File Opened:
              7/3/2018
              Years in Business:
              13
              Business Started:
              4/15/2011
              Business Incorporated:
              4/15/2011
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Mark Rothschild, CEO
              Contact Information

              Principal

              • Mr. Mark Rothschild, CEO

              Customer Contact

              • Mr. Mark Rothschild, CEO
              Additional Contact Information

              Fax Numbers

              • (855) 287-2171
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/25/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Hi, my son attends Right at School for before and aftercare. Since my son has started we have been having ongoing issues with one of the staff members. She has been constantly nitpicking with myself regarding my sons arrival and pickup time. I had reached out to her supervisor regarding the hostile treatment that I have been receiving from the staff member *** ******. I was informed that she will be spoken with. However, after I complained about the issues matters had worsened. She started complaining to my sons TS worker about my sons pick up time and even started approaching my sons TS worker about his time informing that he need to tell her when hes going to the bathroom. We are a different race so its more so we are being treated differently and yet we are paying customers just like everyone else.
              Read More
              Read 1 More Complaints

              Customer Reviews

              14 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rae A

              09/18/2024

              I am deeply disappointed by the unprofessional conduct of ******** ******* and ****** *******, both members of management covering ************** in ********. My non-verbal, autistic child was denied placement in their program, and I believe this decision was based solely on his disabilities.Initially, ******** attempted to justify the denial by citing my childs potty training status. However, given the lengthy delay in their response (over a month), my son has already overcome that challenge, yet he was still denied. This leads me to believe the issue is not about potty training but a clear lack of inclusion for children with disabilities.The behavior of both ******** and ****** is not only disappointing but alarming. ********, in particular, demonstrated a complete lack of empathy and compassion. What troubles me most is that my child was denied without any form of evaluation or assessmentan action that, to me, constitutes blatant discrimination.I intend to ensure that anyone willing to listen is made aware of how poorly my child and I were treated by this program. Such exclusionary practices must be addressed.

              Right At School, LLC Response

              10/10/2024

              Dear ***,Thank you for sharing your concerns with us. Im truly sorry to hear about the frustration and disappointment youve experienced, and we deeply regret that our communication and process have left you feeling this way. We take feedback like yours seriously, and we value your thoughts as we strive to provide inclusive and supportive care for every child in our programs.Our Regional Vice President has been actively attempting to reach out to you to address your concerns in more detail. Wed still like the opportunity to discuss this further and work toward a resolution. Please let us know if there is a convenient time to connect. You can also reach out to ********************************************* at your earliest convenience.We appreciate your advocacy for your child, and we want to ensure that any concerns regarding our process or inclusion are properly ************** regards,Your Right At School Customer Experience Team
              Read 13 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

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