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Find a Location

EcoShield Pest Solutions has 1 locations, listed below.

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    Business ProfileforEcoShield Pest Solutions

    Pest Control Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.09/5stars

    Average of 46 Customer Reviews

    Customer Complaints

    73 complaints closed in last 3 years

    23 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/19/2024

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    EcoShield Pest Solutions is a residential and commercial pest control and extermination business. Extermination & control services include ant, termite, mosquito, bees, wasps, rodents, bed bugs, cockroaches, spiders and much more. 

    Products & Services

    Residential Pest Control, Commercial Pest Control

    Business Details

    Location of This Business
    1102 Commerce Dr, Geneva, IL 60134-3802
    BBB File Opened:
    6/6/2011
    Years in Business:
    13
    Business Started:
    5/3/2011
    Business Incorporated:
    5/3/2011
    Accredited Since:
    4/19/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    35
    Alternate Business Name
    • EcoShield Pest Solutions Chicago, LLC
    Related Businesses
    Hours of Operation

    Primary

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 6:00 PM
    W:
    7:00 AM - 6:00 PM
    Th:
    7:00 AM - 6:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    7:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Mark Fuss, Secretary
    • Mr. Steve Gaffney, General Manager
    Contact Information

    Principal

    • Mr. Steve Gaffney, General Manager

    Customer Contact

    • Mr. Steve Gaffney, General Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    73 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    46 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bethany and Dave M

    1 star

    09/29/2024

    We still have pests. They lie and say they show up but that we are not home. **** our 8 security cameras plus 2 ring doorbell cams with video backed up to service date and our 3 loud a$$ barking Pomeranians say ya didnt show. We indeed were home. I contact them over and over and over about still having pests.NOTHING. But oh, miss a payment and theyll blow up your phone and email. We cant take it anymore. At this point it serves the same purpose (and would be more fun) to go out in the front yard and burn the money like sparklers on the 4th of July.

    EcoShield Pest Solutions Response

    10/11/2024

    Hi ******* and ****,

    Thank you for sharing your concerns. We understand your frustration and want to address the issues youve experienced regarding your service and communication with our team. It's important that we fully investigate the situation to ensure a resolution is reached, especially given the details you've provided about missed appointments.

    Please contact us directly at ******************************** so we can review your case thoroughly and work to resolve your pest issue promptly. Your satisfaction is important to us, and we want to make this right.

    Best regards,  
    Customer Feedback Team

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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