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Find a Location

Muller Honda of Gurnee has 1 locations, listed below.

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    Business ProfileforMuller Honda of Gurnee

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2016

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    HONDA NEW VEHICLE

    Products & Services

    HONDA AUTO PARTS & SUPPLIES NEW, HONDA ACCESSORIES

    Business Details

    Location of This Business
    7000 Grand Avenue, Gurnee, IL 60031-1626
    BBB File Opened:
    1/26/2016
    Years in Business:
    9
    Business Started:
    11/25/2014
    Business Started Locally:
    11/25/2014
    Business Incorporated:
    11/25/2014
    Accredited Since:
    7/1/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • Gurnee Motors, Inc.
    Business Management
    • Mr. Karl Novitskiy, General Manager
    Contact Information

    Principal

    • Mr. Karl Novitskiy, General Manager

    Customer Contact

    • Mr. Karl Novitskiy, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Arif S

    1 star

    03/03/2024

    STAY AWAY MR. ***************** THE MANAGER THINK CUSTOMERS AS A BEGGAR VERY RUDE I HAVE NO IDEA HOW THE MANAGEMENT HAVING THIS KIND OF PERSON RUNNING THE BUSINESS WE PAID $500 TO HOLD THE 2024 CR V AWD EX ON FRIDAY JANUARY 19TH TO SALE REP **************************** WAS VERY NICE PERSON BUT OF COURSE THE MANAGER HAVE TO DO FINAL SALE THE ***** REP MENTION COME ON MONDAY JANUARY 22ND I CALLED HIM TO PICK UP FROM ******* ABOUT MORE THAN 1 HOURS DRIVE AND VERY COLD WEATHER PAID TOOLS AND GAS AND MY TIME THE *** MENTION ABOUT 30 MILES BUT WHEN PICK UP IT WAS AROUND 100 MILES I MENTION HOW THAT HAPPEN OR AT LEAST COMPESTAT BUT THE MANAGER TOLD HIS ***** REP TO REFUND MONEY WHICH HE DID OTHER ***** LADY INTERVENE WE AGREED TO BUY BUT AGAIN THE MANAGER CAME AND ASKED ARE YOU BUYING CAR I SAID YES BUT HE SAID WE NOT SALLING TO YOU WE WALKED OUT AND WENT TO OTHER DEALER GET A BETTER DEAL FROM OTHER DEALER WILL NEVER GO BACK EVEN THEY OFFER FREE CAR

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