Business ProfileforUnited Equitable Insurance Co.

Currently insured by United Equitable Insurance Company with full coverage.Our vehicle was stolen on 7-25-24 and recovered the next day on 7-26-24. A police report was made, and a claim was filed within an hour of noticing our vehicle was stolen, with our insurance company- United Equitable Insurance ********************************** has since then to current, requested at least 20 different documents and forms, which have all been sent in a timely manner, and confirmed all were received. Every time we call United Equitable Insurance Company for updates, which is at least weekly, we are told that their system is down, they cant view our file, they need additional documents, they do not answer our phone calls, or return our phone calls back. When we rarely speak to a representative, they transfer our calls to a voice mail.We have provided everything requested and have been getting nothing but the run around for coming up on 3 months.Per United Equitable Insurance Company, a claim has to be filed within ********************************************************************** ordered to process a claim.90 days from the date in which our claim was filed will be on 10-25-24.I am certain they are purposely doing this to avoid, and get out of paying for any repairs our vehicle may need.I am a full time nursing student and a mom of 4 children. Due to not having transportation, I have been unable to get to school.This is unacceptable for a business in which we are paying for services. Please help. I dont know what to do or how to go about solving this situation with United Equitable Insurance Company.