Business ProfileforBald Eagle Construction, Inc.

On Thursday 3/21 gave ***** a deposit, he says "my ****** will make out the schedule on Sat or Tuesday. I called both days. It seems like I was bothering him so he told me that the weather needed to be over 40 degrees at night before they could start. I said OK. Today is Wednesday, March 27. Weather was cold, but they came and broke up the concrete stairs and laid down a frame. I received a message from ***** saying that they would start pouring tomorrow. The weather says it was gonna be cold and not over 40 until that afternoon. I called him left him a message questioning that and also the big pieces of concrete that was left, he seemed irritated because I was asking him questions claimed that he was at a family function and that it's not a 24 hour service. I saw that he called at five. I got home at 7ish and so I text him, he called ME back. If he was at a family function he could've just called me in the morning and we could've arrange the schedule from that. It seemed like he was just he didn't want any pushback but I was only going by what he told me, "you know, the weather needs to be a certain temperature". That was the delay then, and now he says "well we're just gonna pour you next week, I don't have time for this!" I have no problem with that. I just want the job done correctly but understand the longer it takes for you to pour the longer it's gonna take for you to get your other two payments, so what are we doing here?? This is bad bad customer service. I see why there's only two stars. Fingers crossed that the service gets better.