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          Find a Location

          English Elm has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • English Elm

              738 E Dundee Rd Palatine, IL 60074-2858

            • English Elm

              1644 N Honore St Chicago, IL 60622-1538

            Business ProfileEnglish Elm

            Furniture Stores
            Multi Location Business

            Contact Information

            738 E Dundee Rd

            Palatine, IL 60074-2858

            Visit Website
            (312) 487-1356

            Customer Reviews

            1.13/5

            Average of 64 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            49 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Furniture and home goods retailer.

            Business Details

            This is a multi-location business.

            Find a Location

            English Elm has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • English Elm

                738 E Dundee Rd Palatine, IL 60074-2858

              • English Elm

                1644 N Honore St Chicago, IL 60622-1538

              Location of This Business
              738 E Dundee Rd, Palatine, IL 60074-2858
              BBB File Opened:
              7/11/2013
              Years in Business:
              13
              Business Started:
              10/31/2011
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Zoetico
              • Ana Mack
              • Bulk Seating
              • English Elm
              • Coddleton
              • Jus Modern
              • Novi Decor
              • Into Accents
              • Truth in Craft
              Contact Information

              Customer Contact

              • Mr. Nester Galaport
              Read More Business Details and See Alerts

              Customer Complaints

              49 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/15/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              I ordered 3 chairs and was charged for 3 chairs. Only 2 were delivered and they are not responding to my emails. I either need the remaining chair delivered or I need to return the two I have for a complete refund of ALL 3 chairs!
              Read 48 More Complaints

              Customer Reviews

              64 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Roberta (Robin) J

              10/31/2024

              Do not order from this company! I had been searching for a particular end table that was not in stock at the stores I usually shop. I was so thrilled to find it at an even lower price, I immediately ordered it. My card was charged and I received an email confirmation. Over the last 4 weeks, I have written and called numerous times regarding the status of my item. NOT once has English Elm initiated communication with me. My call was never returned as the recording indicated. Two weeks ago I was told the table was in stock and it would take 3-5 days to prepare for shipping. After 7 business days, I contacted again and after messages back and forth, I was advised they were backlogged and short staffed and would get back to me on shipping. I canceled my order yesterday and I did get a confirmation of that today along with the note that it was not in stock. I will be checking daily to be sure my charge card is refunded. I saw glowing reviews on TrustPilot (on their website), but I am still kicking myself for not checking with BBB before placing this order!
              Read 63 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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