Business ProfileforMasters Kitchen & Bath

On reading the word Masters in their title I winced, suspecting the claim pretentious. After a few encounters with Masters I decided the word was accurate, indeed, modest. They do everything in a masterly way: inspecting the current kitchen, drawing you into designing the new one, guiding you around their impressive showroom to sort through all the possible selections, plotting out details on video screen. During the work *** stopped in many times, both to check on progress and to talk. It is obvious he has labored for years to fashion a superior operation, attaining mastery not only in the technical field but in human relations. Example: they will not pdf, mail, or e-mail their 5 Year Warranty. They insist on delivering it in person, on the day and at the time you choose. Id imagine this could sometimes mean an hour on the road just to deliver a piece of paper. Gets across the importance of your project. Personal example: I dropped my first kitchen contactor when she put my project three months away, then another three, then another. Masters put me in line for late April. In December ******** called to inform that a customer had stepped out of line and postponed his project, that if I wanted to fill in, mine could begin in the last week of December. Four months earlier! I levitated! Perhaps this bit of luck provided another: getting **** assigned to my case. Mastery? Man does it all flawlessly: electricity, plumbing, cabinetry, splash tiles, painting. In the third week *** stopped in to explain that **** had to take a five day trip and I could either accept a replacement for the last week or wait for him to come back. That decision took less than 1/1000 of a second. By nature I look for faults in anything I come upon. In their operation I could only find one: I believe there should be an apostrophe after the -s. In short, exceptional company and people. Can not go wrong entrusting them with your kitchen.