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          Find a Location

          Pekin Insurance has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Pekin Insurance

              2505 Court St Pekin, IL 61554-5308

              BBB Accredited Business

            • Pekin Insurance

              P.O. Box 26 Appleton, WI 54912

            • Pekin Insurance

              4114 N Water Tower Pl Ste A Mount Vernon, IL 62864-6548

            • Pekin Insurance

              PO Box 904 Mount Vernon, IL 62864-0019

            • Pekin Insurance

              2505 Court Street Pekin, IL 61558-0001

              BBB Accredited Business

            Business ProfilePekin Insurance

            Insurance Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2505 Court St

            Pekin, IL 61554-5308

            Visit Website
            (309) 346-1161

            Customer Reviews

            1.04/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/1/1949

            Years in Business: 103

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers Personal Insurance, Business Insurance, Individual Life Insurance, Group Life & Health Insurance, Medicare Supplement, Credit Insurance, and Funeral Preplanning. 

            Business Details

            This is a multi-location business.

            Find a Location

            Pekin Insurance has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Pekin Insurance

                2505 Court St Pekin, IL 61554-5308

                BBB Accredited Business

              • Pekin Insurance

                P.O. Box 26 Appleton, WI 54912

              • Pekin Insurance

                4114 N Water Tower Pl Ste A Mount Vernon, IL 62864-6548

              • Pekin Insurance

                PO Box 904 Mount Vernon, IL 62864-0019

              • Pekin Insurance

                2505 Court Street Pekin, IL 61558-0001

                BBB Accredited Business
              Headquarters
              2505 Court St, Pekin, IL 61554-5308
              BBB File Opened:
              1/1/1970
              Years in Business:
              103
              Business Started:
              4/1/1921
              Business Started Locally:
              4/1/1921
              Business Incorporated:
              4/3/1926
              Accredited Since:
              6/1/1949
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              900
              Alternate Business Name
              • Pekin Life Insurance Company
              Business Management
              • Mr. Dan Connell, CEO/ President
              Additional Contact Information

              Fax Numbers

              • (309) 478-2091
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/15/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I've tried calling the adjuster ******* many times. I sent her a text message and I left her a voicemail. Three calls. I'm going to leave a screenshot as proof. There was an accident. I gave her screenshots of the dash cam that shows proof that I am not at fault. The police officer gave this girl favoritism because she looked so sad and had a sob story. She should have been sighted for failure to yeid to a pedestrian. She hit a parked car. I gave the insurance company plenty of proof. I've been trying to work with ******* and Pekin insurance but they have ceased to talk to me. They will not answer my texts. They will not answer my calls my voicemails. This has to be the shadiest company I have ever seen. This is a typical shady insurance company. Beware.
              Read More
              Read 15 More Complaints

              Customer Reviews

              26 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Paul S

              10/15/2024

              1st they dropped my local agent so I had to "in writing" ask to continue coverage with them direct. Now a year later the are increasing my premium with no explanation from $1500 yearly to $2800. No accidents, tickets, only a cracked windshield replacement. I had been a loyal customer including my home owner policy for 20+years. Being retired and on fixed income that seldom drive over 50 miles a week is outrageous.

              Pekin Insurance Response

              10/16/2024

              Thank you for taking the time to provide your review. We truly value your feedback and are committed to addressing any concerns you may have. A member of our team will be reaching out to you directly to discuss the issues you've raised. Your satisfaction is our priority, and we are here to ensure your experience with us is a positive one. If you have any immediate questions, please feel free to contact us at experience@pekininsurance.com Thank you again for your trust in us.
              Read 25 More Customer Reviews

              Local BBB

              BBB of Central Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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