At-a-glance
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Overview
Products & Services
Business Details
- Location of This Business
- 8910 N Industrial Rd, Peoria, IL 61615-1546
- BBB File Opened:
- 11/6/2014
- Years in Business:
- 64
- Business Started:
- 1/1/1960
- Business Started Locally:
- 1/1/1960
- Date of New Ownership:
- 1/1/2024
- Business Incorporated:
- 2/24/2014
- Accredited Since:
- 11/15/2014
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Bix Basement Systems
- Riverbend Holdings LLC
- Business Management
- Ms. Amanda deFreese, Marketing Manager
- Mr. Greg Thrasher, Owner
- Additional Contact Information
Phone Numbers
- (800) 741-2872Other Phone
- (309) 807-4348Other Phone
- (800) 741-2872
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/06/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
see Attached document
September 2020 was original time when I called Bix Basement Systems to give me a quote. They came out ***** from Bix was the original sales guy. I was told excvation was not needed and the anchors would hold and were guaranteed to last a lifetime the anchors has not worked and my walls is falling in.
I have been told by the salesman ***** that it should have been excavated.
I have been cursed at by ___ ______ a secretary for Bix Basements on the phone and now Bix is trying to say I chose not to have extrvnton. But I did not I was told anchors would work but now they're trying to make me pay more money.
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Linda S
5 stars11/16/2023
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