Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Green Chevrolet Peoria, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGreen Chevrolet Peoria, Inc.

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers automobile sales, service & parts.

    Business Details

    This is a multi-location business.

    Find a Location

    Green Chevrolet Peoria, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8017 N. Knoxville, Peoria, IL 61615
      BBB File Opened:
      11/20/1991
      Years in Business:
      51
      Business Started:
      6/1/1973
      Business Started Locally:
      6/1/1973
      Type of Entity:
      Corporation
      Business Management
      • Mark Tondi, General Manager
      • Ms. Paula Brocksmith, Office Manager
      • Mr. Rod Hart, Service Manager
      • Mr. Ruben Leiva, Finance Manager
      • Mr. David Alex, Finance Manager
      • Mr. Doug McIntire, Finance Manager
      • Mr. Denny Baker, Detail Center Manager
      • Mr. Anthony Ficociello, General Manager
      Contact Information

      Principal

      • Mr. Anthony Ficociello, General Manager

      Customer Contact

      • Mr. Anthony Ficociello, General Manager
      Additional Contact Information

      Fax Numbers

      • (309) 692-9592
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Whitney A

      1 star

      06/29/2024

      Bought a 2018 D**** Ram pick up truck from them in 10-2023. Within a week the vehicles electrical service throttle light came on. Went back to the dealership to make them aware of this problem. So they had their technicians look at it. All to be told the glow plug was broken off in the cylinder head, and there was nothing they could do about it. I was advised to take it to d**** Peoria. I did just that to find out what was wrong with it. They to me the spark glow plug was broken off in the cylinder head as well and this is something that has been a problem way before I bought the truck. Once the diagnosis was done. Green Chevy now says my truck has to go to Springfield to be fixed by there sister dealership down there. Mind you this is now November. From 11-2023 to 2-2024 my truck was in Springfield supposedly getting fixed. Once my truck was returned the second week into February from being done for 4-5 months. Not even a couple of weeks later the same engine light and throttle light comes on. I don’t wait immediately contact Green Chevy. All to be told numerous of time by the sales manager, HES WASHING HIS HANDS WITH MY TRUCK. There’s nothing else he will do and he told me that already. I quote. “I spent thousands of dollars on it, I’m not doing nothing else I’m sorry. I have 2 disabled children who needs a running vehicle. On top of that when it was warm in Feb/March. I went to turn the air on. All to find out the vehicle doesn’t even have working AIR! I’m not the only one this dealership has done this to. This is unsafe and unacceptable as well as inhumane to make us suffer.

      Local BBB

      BBB of Central Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.