Business ProfileforDiscover Financial Services
Additional business information
Email: executiveoffices@discover.com
Address: PO Box 17019
Wilmington, DE 19850-7019
Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Discover Financial Services will resolve the matter for you in an expedient manner.
At-a-glance
Customer Complaints
3,227 complaints closed in last 3 years
1,058 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 2500 Lake Cook Rd, Riverwoods, IL 60015
- BBB File Opened:
- 2/27/2001
- Years in Business:
- 64
- Business Started:
- 7/25/1960
- Business Started Locally:
- 7/25/1960
- Business Incorporated:
- 12/26/1960
- Accredited Since:
- 11/13/1989
- Type of Entity:
- Corporation
- Number of Employees:
- 20200
- Alternate Business Name
- Discover Bank
- Discover Products
- Discover Financial Services (Inc.)
- Related Businesses
- Business Management
- Mr. Roger Hochschild, Chief Executive Officer and President
Customer Complaints
3,233 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/07/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
359 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brigitte J
4 stars11/20/2024
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