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            Business ProfileRockford Family Dental

            Dentist

            Contact Information

            2715 N Main St

            Rockford, IL 61103-3138

            Visit Website
            (815) 964-8713

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            Rockford Family Dental is a dental office located in Rockford, IL. Services include: Family Dentistry, Kids Dentistry, Cosmetic Dentistry, Dental Bridges, Fillings, Crowns & Caps, Implants, Sealants, Dentures, Invisalign Clear Aligners, Non-Surgical Gum Disease Treatment, Non-Surgical Root Canal, Teeth Whitening Tooth Extractions and more.

            Business Details

            Location of This Business
            2715 N Main St, Rockford, IL 61103-3138
            BBB File Opened:
            8/2/2011
            Years in Business:
            12
            Business Started:
            6/18/2012
            Business Incorporated:
            5/21/2012
            Licensing Information:

            • Dental License:  Dr. Baer-MIrza  -  IL- Dental License, Control Substance & DEA

                                          Dr. Mirza    - IL- Dental License, Control Substance and DEA

            Type of Entity:
            Corporation
            Business Management
            • Dr. Catherine - Baer Mirza, owner
            • Dr. Razvan Mirza, owner
            Contact Information

            Principal

            • Dr. Catherine - Baer Mirza, owner
            • Dr. Razvan Mirza, owner

            Customer Contact

            • Dr. Catherine - Baer Mirza, owner
            Additional Contact Information

            Fax Numbers

            • (815) 964-3719
              Primary Fax
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            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/09/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Last year, I was put on a plan that included 2 dental cleanings. I received my first cleaning then scheduled my second for around halloween. Around halloween, I got sick with covid and called and rescheduled the appointment but the girl on the phone (***** possibly) couldn't get me in for the cleaning until January and assured me that it would still be covered under that plan I paid for.When my January appointment came, I got to the office and was told I would have to pay again. They said the girl was not there so they couldn't talk to her or take it out of her check so they do not stand behind the words of their employees.So apparently I'm supposed to go in and have them work in my mouth WHILE I HAVE COVID. It was not my fault I was sick. It was not my fault they were booked thru the end of the year and couldn't get me in for the services I paid for. It was not my fault that their employee was wrong.
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            Customer Reviews

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            Local BBB

            BBB of Chicago & Northern Illinois

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