Business ProfileforTransformations Plastic Surgery & MedSpa

Dr. ******************** at Pryor Health also known as Transformations Plastic Surgery, performed surgery on me on 2/23/2022. The care received on the day of surgery was poor, pain was not managed, I was pushed out of the clinic before being in an acceptable state, and information regarding my care was not relayed to my caretaker before discharge. ******* was expressed with ***** the ************ Coordinator when she called at 5 PM that day and also at my 24 hour follow up on 2/24.2022. Concerns regarding appearance of surgical site were also noted this day and were dismissed. In requesting my medical record to provide to my insurance company to file a claim for the surgical costs, I received a record that contained numerous inaccuracies. Some examples of these are, incorrect surgical sites being operated on, that implants were ruptured, incorrect amounts noted of what was transferred into my body. These were addressed with the provider and staff at my one month check up (which was pushed to 6 weeks due to the provider being on vacation), and I was told that they would be corrected. I also requested the video file that was promised and was told they would have to determine how to send the file that would be 2 hours long. After many phone calls and meetings, I received a 1 minute long video of after surgery, which provided proof that the implants were not removed as noted in the medical record that I had received, and when addressed with the doctor was told this was semantics. I still have yet to receive a copy of a correct medical record for the procedure performed on my with Pryor Health. There were no check *** performed on two of the sites until I requested this at my 3 month check up.I have sent 2 certified letters to Dr. ********************s office in the past 6 weeks with no response. They have now left me with no recourse to even attempt to recoup any of the cost of this procedure with my insurance company due to not adhering to standard medical charting requirements.