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            Business ProfilePower Restoration of Rockford

            Water Damage Restoration
            BBB accredited business

            Contact Information

            Rockford, IL 61109-2169

            Visit Website
            (815) 721-3493

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            5/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/19/2021

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Power Restoration, LLC is a full service restoration company. Services include Water and Fire Losses, Mold Removal, Sewage Clean-Ups, We also provide Residential/Commercial Remodels Such as Hardwood Flooring, Kitchens, Bathrooms, Basements, and Attics.

            Business Details

            Location of This Business
            Rockford, IL 61109-2169
            BBB File Opened:
            3/24/2021
            Years in Business:
            5
            Business Started:
            3/12/2019
            Business Incorporated:
            3/12/2019
            Accredited Since:
            10/19/2021
            Licensing Information:

            • I.I.R.C.R.C Accredited-Institute of Inspection Cleaning and Restoration Certification 

              WTR-Water Damage Certified Technicians

              FSRT-Fire Damage Certified Technicians

              License Bonded and Insured-Company (U.S.G.) Policy#5054-2035

              The Rockford Chamber of Commerce

              Miracle Mile

              Rockford North End Association

               

            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            9
            Alternate Business Name
            • Power Restoration LLC
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Ramon Darby, Owner
            Contact Information

            Principal

            • Mr. Ramon Darby, Owner

            Customer Contact

            • Mr. Ramon Darby, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/23/2023

            Complaint Type:
            Order Issues
            Status:
            Answered
            Power Restoration contracted with ** and *************** to mitigate fire damage and rebuild house. The demolition was completed but after receiving 3/4 of the rebuild funds, the company disappeared. *********************, owner, has not responded to emails, texts, or phone calls. We now have a half built house and have to use our personal savings to complete the work, as insurance will not pay twice.
            Read More

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rocio A

            07/07/2023

            I called Power Restoration and a couple of other restoration companies to come do an estimate of water damage I suffered in my home. Power Restoration was the first to come out to my home and they were very prompt, thorough, they explained the whole process step by step. I chose to go with them for those reasons and they exceeded my expectations from start to finish. They did what they said they would and they did it in such timely manner. They helped me through out my insurance process and that took a great relief off me as a first time homeowner and it being my first claim ever. I would 100% recommend them to anyone that has suffered water damage.

            Power Restoration of Rockford Response

            07/08/2023

            We're extremely thrilled about your experience with us! To see that our hard work and efforts are making families satisfied means everything to everyone employed here at Power Restoration. If your family ever encounters another traumatic catastrophe, please do not hesitate to call us. Again, thank you!
            Read 7 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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